RenoRecruiter Since 2001
the smart solution for Reno jobs

Sales Retention Specialist

Company: OptimumCX
Location: Reno
Posted on: September 13, 2019

Job Description:

Sales Retention Specialist The Sales Retention Specialist will provide exceptional customer service experience to small businesses currently defined as under 1000 monthly recurring revenue, located primarily in North America. Use your persuasion skills to win back customers and get rewarded You will be responsible for retaining North American small business owners who are considering cancelling their subscription service. Youll actively listen to understand the customers reasons for leaving and retain them through a variety of defined playbook strategies. Your ability to win over people with your positive attitude and persuasion skills will remind customers why they originally signed-up as well as promoting additional value in extending their cloud communications services monthly bonus for meeting and exceeding targets Sales Retention Specialist Primary Job Functions:

  • Answer inbound calls, and make outbound calls, to small business owners who have indicated that they are planning to terminate their services
  • Achieve and exceed individual monthly targets
  • Probe for the reasons why the customer is planning to switch services
  • Execute best retention practices using your persuasion skills
  • Manage all interactions and offers in Salesforce.com
  • Collaborate with sales management on ideas to implement new tactics in winning customers back Sales Retention Specialist Requirements:
    • Must be at least 18 years of age
    • Must have a HS Diploma/GED
    • Must be able to pass a background check
    • Able type a minimum of 30 WPM
    • Customer Service Experience 1-2 years
    • Punctuality (Good Attendance)
    • Positive and Professional Demeanor
    • Persuasion Skills
    • Active Listening Skills
    • Customer Focused
    • Computer Skills understanding of cloud computing and telephone/communications services
    • Detailed Oriented
    • Strong communication skills both verbal and written
    • Solid experience in problem solving and resolution skills
    • Strong analytical skills, able to multitask
      • Business Acumen to understand small business owners priorities
      • Salesforce and/or CRM experience preferred
      • Able to work in a fast pace call center environment Sales Retention Specialist Desired Skills: Previous sales and/or retention experience in a call center business to business sales preferred Company Offers:
        • Full time work hours
        • Paid training
        • Opportunity to earn commissions
        • Advancement/career opportunities (WE PROMOTE FROM WITHIN) 85% of our current managers have been promoted into their current positions
        • Benefits offered after completion of 60 consecutive work days
        • Ask about our exciting new on site market and how you can receive lunch on us Physical Demands: Must be able to remain in a stationary position for long periods of time, constantly operates a computer, telephone and other office equipment as needed. #p

Keywords: OptimumCX, Reno , Sales Retention Specialist, Sales , Reno, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Retail Sales Professional
Description: Overview br br This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive (more...)
Company: Sleep Number Corporation
Location: Reno
Posted on: 09/17/2019

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online (more...)
Company: Mommy Jobs Online
Location: Reno
Posted on: 09/14/2019

Real Estate Outside Sales Professional
Description: br Job DescriptionA Real Estate Outside Sales Professional is a real estate agent who manages all aspects of a home purchase and sale. Buying or selling a home can be a daunting process for clients, (more...)
Company: Chase International Real Estate
Location: Sparks
Posted on: 09/15/2019


Retail Sales Associate, Key Holder
Description: DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an (more...)
Company: DXL Group
Location: Reno
Posted on: 09/17/2019

Sales - ft/pt - home office
Description: Large Dental Program Company is actively searching for Program Specialists with customer service experience.
Company: AmeriplanUSA
Location: Reno
Posted on: 09/17/2019

Inbound Customer Service Rep
Description: Inbound Customer Service Rep Mommy Jobs Online is seeking remote independent contractors to take incoming
Company: Mommy Jobs Online
Location: Reno
Posted on: 09/17/2019

Help Desk Support (Technical / IT) - VO Technical Agent
Description: Help Desk Support Technical / IT - VO Technical Agent Job Description General Description: Do you have a desire to start a new career path in IT but dont know where to take your first step If you are (more...)
Company: OptimumCX
Location: Reno
Posted on: 09/15/2019

Sell AVON - Earn up to 40% and get paid in only 2 days!
Description: Build your own AVON Glam Gig from the comfort of your own home. Whether you are looking for a part-time
Company: New Avon Company
Location: Sparks
Posted on: 09/15/2019

Recruiters and Sales Profressionals - FT or PT
Description: USA based discount benefits company is in search of individuals who have multi-faceted skills in customer
Company: Freedom at Home Team / Ameriplan
Location: Reno
Posted on: 09/14/2019

Real Estate Salesperson
Description: br Job DescriptionWe are actively looking for a Real Estate Salesperson to join our growing team. This is an ideal job for a skilled salesperson who wants to hone their sale's skills and earn the right (more...)
Company: Chase International Real Estate
Location: Reno
Posted on: 09/13/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds