RenoRecruiter Since 2001
the smart solution for Reno jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Reno
Posted on: July 14, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLRUTHL on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Reno , Seasonal Partner Services Representative (Remote), Sales , Reno, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service Representative in Reno, NV
Description: Customer Service Representative in Reno, NV Teleperformance is now hiring Customer Care Professionals in the Reno, NV area Teleperformance
Company: Teleperformance
Location: Sparks
Posted on: 07/20/2019

Professional Furniture Sales - Reno, NV
Description: Summary The Retail Sales Associate RSA is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service to guests (more...)
Company: Ashley Furniture
Location: Reno
Posted on: 07/17/2019

Retail Cosmetics Sales - Beauty Advisor Shiseido, Part Time: Meadowood
Description: Job Overview: br With a role in the Macy s Cosmetics Department, you will have the opportunity to help others look their best every day. You ll make one-on-one connections with customers (more...)
Company: Macy's
Location: Reno
Posted on: 07/21/2019


Insurance Agent (Outside Sales)
Description: Description br br We believe in diligently working to understand and serve customers to meet their financial security needs. This is why we exist. br br br br br The Career Basics br (more...)
Company: COUNTRY Financial
Location: Reno
Posted on: 07/20/2019

Sales Coordinator - The Ritz-Carlton, Lake Tahoe - (19097597)
Description: Sales Coordinator At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International, Inc.
Location: Reno
Posted on: 07/21/2019

Sales Management Trainee
Description: If you re looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself (more...)
Company: Enterprise Rent-A-Car
Location: Reno
Posted on: 07/20/2019

Sales - ft/pt - home office
Description: Large Dental Program Company is actively searching for Program Specialists with customer service experience. Telecommuting
Company: Ameriplan
Location: Reno
Posted on: 07/21/2019

Sales Professional NO COLD CALLS! Mortgage Protection - Life Insurance
Description: Compensation: Commission Based - 100K to 120K Possible in First Year PLEASE CALL FOR A SHORT PHONE INTERVIEW - Penny Blackmon 205.842.4758PLEASE DO NOT SEND A TEXTFull and part-time positions available (more...)
Company: Symmetry Financial Group
Location: Reno
Posted on: 07/20/2019

Sales - telecommute
Description: We are looking for upbeat personalities who take pride in helping others work for
Company: Ameriplan
Location: Sparks
Posted on: 07/18/2019

Licensed Managing Broker + 3 yr exp
Description: Licensed Managing Broker 3 yr exp Fathom Realty is the fastest growing national, 100 commission real estate brokerage in the United States. We are currently seeking experienced leaders to join our (more...)
Company: Fathom Realty
Location: Reno
Posted on: 07/20/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds