Sands - Room Reservations Agent

Company: JESR LLC
Location: Reno
Posted on: January 26, 2023

Job Description:

A Legacy of ExcellenceEntertaining Your WorldJacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.Jacobs Entertainment is currently in search of a "Room Reservations Agent" for Sands Regency. The Sands is a full-service hotel-casino with over 300 rooms and wide variety of Slots, Table Games, and Bingo. The property offers a fully renovated Buffet and boasts the largest outdoor pool in downtown Reno.Our employees are supported with a comprehensive benefits program that include the following:$500 Referral BonusTuition ReimbursementWellness Programs-Get paid to go to the doctor7 paid Holidays80 hours of Vacation after 1 year of employment48 Hours of Paid Sick Leave available immediately and renews annuallyWe offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 daysEmployee Assistance Program FREE of chargeCompany paid Life Insurance and AD&DMatching 401K program after 90 daysEmployee Meal DiscountsOngoing learning and development programsWork towards your future advancement within the company-most of our supervisors and managers are promoted from withinA wide variety of other programsEssential Job Responsibilities and Duties:Answers all incoming calls requesting reservations and/or bookings for rooms, golf packages and show ticketsVerifies complete guest name and date of reservationAnswers inquiries over the telephone regarding casino promotions, entertainment events and hotel ratesInputs all reservations for rooms, golf packages and show tickets into the computer systemAssists guests with special requests and provides information as neededCoordinates with the Front Desk, VIP Services and Entertainment on availability of rooms, spaces, tickets, special promotions, etc.Checks expected arrival; reports to ensure that proper reservation procedures are being followedConfirms tentative reservations of clients through telephone or emailRuns hotel occupancy report based on confirmed reservations dailySkills, Education and Other RequirementsHigh School Diploma or equivalent preferred but not requiredIdentification that establishes identityIdentification that establishes the right to work in the United States

Keywords: JESR LLC, Reno , Sands - Room Reservations Agent, Sales , Reno, Nevada