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Dir-Sales - Leisure - On Property - With Relocation - The Ritz-Carlton - 21119804

Company: Marriott International, Inc.
Location: Incline Village
Posted on: January 15, 2022

Job Description:

Live Fully at Marriott International #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
The Ritz-Carlton Lake Tahoe, located at 13031 Ritz Carlton Highlands Ct, Truckee, CA 96161, United States is currently hiring an Dir-Sales - Leisure - On Property - With Relocation.

Responsibilities include:
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Education and Experience
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.
OR
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies
Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.
Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment.
Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue
Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
Recommends booking goals for sales team members.

Managing Sales Activities
Monitors all day to day activities of direct reports.
Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data
Analyzes market information by using sales systems and implements strategy to achieve propertys financial room and catering goals.
Assists Revenue Management with completing accurate six period projections.
Reviews guest satisfaction results to identify areas of improvement.

Building Successful Relationships
Develops and manages relationships with key stakeholders, both internal and external.
Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.
Interacts with guests to obtain feedback on product quality and service levels.
Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

Managing and Conducting Human Resource Activities
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
Utilizes all available on the job training tools for employees.
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

Additional Responsibilities
Executes and supports the brands Customer Service Standards and propertys Brand Standards.

Apply now at : https://jobs.marriott.com/marriott/jobs/21119804?%3Flang=en-us
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
Chat, engage and follow us on social media. - Facebook - Twitter - LinkedIn - Instagram
Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
MIRJ

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott International, Inc., Reno , Dir-Sales - Leisure - On Property - With Relocation - The Ritz-Carlton - 21119804, Sales , Incline Village, Nevada

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