Member Service Representative (Teller) - Carson City, Dayton, Minden and Fernley (C)
Company: Greater Nevada Credit Union
Location: Carson City
Posted on: January 13, 2022
Greater Nevada Credit Union is looking for outgoing team players
with a passion for Helping More People Live Greater!
Member Service Representative Positions Available at the following
Greater Nevada Credit Union's Fernley branch:
1510 E Newlands Road
Fernley, NV 89408
Greater Nevada Credit Union's Eagle Station branch:
481 Eagle Station Lane
Carson City, NV 89701
Greater Nevada Credit Union's Dayton branch:
555 US Highway 50
Dayton, NV 89403
Greater Nevada Credit Union's North Carson branch:
4131 North Carson Street
Carson City, NV 89706
Greater Nevada Credit Union's Minden branch:
1545 US Hwy 395
Minden, NV 89423
About The Position:
The day to day job duties of a Member Service Representative are to
perform transactional services and promote Greater Nevada programs
and products in support of our members' financial goals.
Additionally, in this position, one will focus on offering quality
financial services to members and prospective members.
Who we're looking for:
Before we get into the specific details of this position's
requirements and qualifications, let's focus on the bigger picture
of Greater Nevada, and what makes a Greater Nevadan.
At Greater Nevada, our passion is Helping More People Live Greater.
When we say "people," we mean every single person who we interact
with or could interact with, from our team members to our community
To do this, we practice CARE with our Values:
We Care Genuinely .
We build relationships because we know that we are Greater Together
We Stay Trustworthy as we serve our communities.
"Be Bright" rings in our ears as we find custom solutions that meet
our members' needs.
We Inspire One Another , our members, and our communities to
re-imagine what Living Greater can be.
In every moment, we Enjoy the Experience . It's what has made the
last 70 years greater and what we carry into the future as we
continue to serve.
These values have guided us to become the largest Nevada-based
credit union to touch the lives of more than 73,000 members and
thousands upon thousands of people through our community and
To live by those values, we make a deal with every single one of
our team members-the CARE Deal. It's a win-win agreement that we
shake hands-on at the beginning of our relationship together.
As a Greater Nevadan, that means we make four promises to you:
C ompensation and Benefits - We offer Greater Pay and Greater
Benefits, including: Competitive compensation
Medical, dental, and vision plans, where we cover 90% of employee
costs and about 75% of the costs for their dependents
Health Savings Account contributions
Supplemental insurance and life insurance plans
Paid time off, including vacation and sick time, 11 annual paid
holidays, eight hours of personal leave, and sabbatical leave after
seven years of employment
Paid time to volunteer and make a contribution to the community
Employee product and service discounts
A dvancement - We strive to be a place where you can grow into your
next career move, without having to leave the Greater Nevada
family. So, we offer extensive training and development
opportunities for each employee. Our continuous coaching culture
allows for more direct and regular performance feedback and
R ecognition - We invest time, energy, and resources to find
creative, impactful, and fun ways to deliver recognition that fits
each Greater Nevadan's successes.
E nvironment - Nobody wants to come to work in a place that's dull
and filled with drudgery all day long. So, part of our side of the
deal is ensuring you have a great place to work in and great people
to work with.
Our CARE deal goes both ways, so here's how we expect each team
member to demonstrate they care:
C ompetence - Greater Nevadans know how to do their job and do it
well-or they know how to access the resources they need to
accomplish great things.
A ttitude - We don't expect team members to plaster a fake smile on
their faces every day, but we do expect them to bring their best
attitude to work and strive for greatness.
R elationship building - We put a lot of emphasis on building build
strong relationships with members, clients, coworkers, and the
communities that we serve. Why? Because those connections enable us
to live our passion: Helping More People Live Greater.
E ffectiveness - We ask each Greater Nevadan to be productive,
efficient, and successful at the work they do.
What You'll Be Doing
Effectively demonstrate our passion and purpose as a non-profit
organization by "Helping More People Live Greater."
Open, close, and process transactions on member accounts
Maintain the highest level of confidentiality with all member
Maintain knowledge of Greater Nevada Credit Union products and
services to provide the best experience in helping members achieve
their financial goals
Apply appropriate procedures and reporting requirements of the Bank
Comply with all financial industry regulatory compliance
No travel required
Compensation is dependent on experience
Competitive compensation and Greater Benefits are part of our
Skills & Competencies
Previous customer/member service experience
Previous experience selling or referring products or services
Effective relationship building
Exhibits a friendly and outgoing personality
Enjoys working directly with the public
Active listening and problem-solving skills
High level of attention to detail
Possess effective written and verbal communication skills
While performing the duties of your job, you may regularly be
required to sit/stand and use a keyboard, mouse, phone, and
multiple monitors for an extended period (including repetitive
motions with hands, fingers, arms, etc.).
Our Commitment to Diversity, Inclusion, Equality and
At Greater Nevada, we believe that diversity makes us greater. When
our team reflects the communities we serve, we can truly fulfill on
our promise of Helping More People Live Greater.
Greater Nevada is an equal opportunity employer. Employment at
Greater Nevada is based solely on a person's merit and
qualifications directly related to professional competence. Greater
Nevada prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and
Keywords: Greater Nevada Credit Union, Reno , Member Service Representative (Teller) - Carson City, Dayton, Minden and Fernley (C), Sales , Carson City, Nevada
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