DPW Logistics Sanitation Lead Dispatcher
Company: Burning Man
Location: Reno
Posted on: March 20, 2023
Job Description:
JOB SUMMARYWorking with the Department of Public Works (DPW)
Business Services Team, the DPW Logistics Sanitation Lead
Dispatcher will deliver high-level organizational support to the
DPW Logistics Manager with fulfillment of sanitation requests and
providing customer service to various Burning Man Departments
throughout the event production cycle. This role will act as the
lead dispatcher for the dispatch team, giving guidance and support
to fellow dispatchers and team processes.This role will primarily
be responsible for assisting with the coordination and servicing of
portos, water tanks, shower facilities and RV pumping for staff at
the Burning Man event. They will efficiently track and manage
information regarding end user requests and changes, scheduling,
prepare vendor dispatch sheets, delegate physical resources and
provide ongoing budgeting notations for end-of-season
reconciliation. - -This temporary, ineligible for benefits role is:
-
From August - September: - Full-Time,
-Non-Exempt, based Black Rock City, Nevada. - -The deadline to
apply for this role is 5:00 pm Pacific on April 6, 2023. -DUTIES &
ESSENTIAL JOB FUNCTIONSDocumentation / Administrative Support (80%)
Perform daily administrative duties
such as guiding the dispatch team, calendaring, entering data,
making binders/spreadsheets, and creating diagrams while being
flexible with others' timelines and schedules, and also meeting
Logistics deadlines.Provide clerical support to the DPW Logistics
Manager.Be prepared to seamlessly operate between office and field
objectives on a daily basis.Answer incoming and make outgoing calls
on 2-way radio regarding portos, tank filling and pumping, and
shower facilities regarding placement, issues and removal.Promptly
react to inquiries and observations about defective and
decommissioned resources.Send and respond to emails regarding
sanitation needs, to departments and individuals using respective
resources.Use office equipment to share information: print and copy
requests; scan diagrams and maps.Be accountable for the tracking of
porto locks, their keys, and the individuals entrusted.Maintain
asset binder and its contents.Deliver clear and concise, diplomatic
and empathetic oral and written communications.Take responsibility
to ensure that all new and updated documentation meets the
standards as outlined by management and all relevant information is
captured in its appropriate place.Personnel Management/ Support/
Leadership (15%)
Reasonably and creatively assist
staff with problem-solving efforts and alternate solutions.Maintain
the integrity of the Logistics Department by actively participating
in the correct allocation of resources and assisting departments to
stay within budget and timeline constraints.Receive inquiries,
feedback, changes and scenarios with patience and grace.Tactfully
manage, reassign and redirect workflow using education,
empowerment, and delegation when appropriate or necessary,
monitoring team morale and setting manageable work
expectations.Commit to improving and updating Standard Operating
Procedures (SOP) for this role throughout the season for accuracy.
-Create supporting documentation for training as required.Prepare
written feedback for DPW Management describing the successes of the
season, areas in need of improvement and suggestions with the
purpose of improved overall efficiency for the next year; Submit an
end-of-season EMBER Report.Other Functions and Responsibilities
(5%)
Work with the Team to plan and
execute LNT and Waste disposal plans for all relevant operations.Be
familiar with, understand and act in accordance with Burning Man's
staff policies, protocols and behavioral standards.Help implement,
adjust and support changing COVID protocols as directed.Participate
in (Manager) Meetings when requested and maintain related
correspondence via assigned Burning Man mailing lists.Attend and
support crew attendance to relevant Meetings and maintain related
correspondence; maintain timely updates and departmental
communications. -Monitor personal well-being, be aware of work
expectations while also setting realistic boundaries, and
proactively address any concerns with management. - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-Perform other duties as required
LEARNING AND TEACHING
Documentation - Assists in the
creation, publishing, and maintenance of process documentation
related to their assigned duties.Knowledge sharing - Helps
acculturate and educate junior staff in Burning Man culture and
business processes.Training development - Collaborates with the
education team to develop training materials in their area of
expertise, as requested.Learning - Pursues ongoing learning in
their area of expertise, working to stay current on emergent
knowledge, skills, and processes. -QUALIFICATIONS -Required
2 years of customer facing work
experienceProven creative problem-solving techniquesTake direction
and foster a cooperative work environmentIdentify tasks and
initiate execution with minimal directionMaintain personal
integrity and be able to uphold a high standard of
confidentialityKnowledge of office machine use and
maintenance.Advanced user of Google products (Gmail, Docs, Sheets,
Drive), Microsoft Word and Excel. Learn, use, and routinely update
any online tools, applications and documents, proactively asking
clarifying questions to smooth any process or system as needed.Able
to maintain strong, consistent organization and tidiness in the
work environment, established processes and in the handling of
important information.Effectively manages own time, individuals,
and the efforts of the team as a whole to create an environment of
accountability, collaboration, and flexibility of focus in the
crew.Ability to temporarily relocate to work at the Burning Man
event held in Gerlach, NevadaPreferred -
It is helpful if the candidate has
previously been to Burning Man and/or is familiar with its
culture.College, trade or vocational educationWater tank specs
and/or plumbing fundamentalsMail merge/bulk mailing
abilitiesServiceable Spanish a plusNote: If you have gained the
necessary experience to succeed in this role and have acquired this
experience in other ways, we encourage you to apply and share all
relevant experience in your application. -REQUIRED
LICENSES/CERTIFICATIONS
Valid driver's license and a good
driving record. -COMPENSATIONIndividual compensation decisions are
dependent on a variety of factors, including prior experience and
geographical location. The anticipated rate for this position:
From September - September is $15.75
to $18.25 per hour. -PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- Off-playa: - Work is primarily
sedentary in nature, no special demands are required.
- On-playa: - Work is primarily sedentary but will also include
the need to find and meet with department representatives who may
not be in the vicinity therefore this could include walking or
using some form of transportation. - Some of the work will be in
outside weather conditions and will be exposed to fumes or airborne
particles as well as possible extremes in temperature.
NOTICE FOR ALL APPLICANTS:
- Burning Man Project celebrates the importance of creating a
diverse environment and enthusiastically encourages Black,
Indigenous, Peoples of Color, LGBTQIA+, Immigrant, women, and
people with disabilities, of all ages, to apply.
- Burning Man Project provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training.
- Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
conviction records.
- Notice for Remote Opportunities: Burning Man Project is
currently able to hire remote employees living/working in the
following states: AZ, CA, CO, FL, ID, LA, MA, MI, MT, NC, NM, NV,
NY, OR, TX, UT, VA, WA, WI. Working hours for all positions are
based in Pacific Time.
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Keywords: Burning Man, Reno , DPW Logistics Sanitation Lead Dispatcher, Professions , Reno, Nevada
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