Warehouse Returns Coordinator

Company: Hamilton Company
Location: Norden
Posted on: August 7, 2022

Job Description:

Job Description Company Overview Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture. Responsibilities Hamilton Company is looking for a Warehouse Returns Coordinator who will p erform all general office duties coordinating Return Material Authorization (RMA) with the Hamilton Logistics team. Other responsibilities may include: Assist project leaders with various clerical and physical tasks including tracking parts, closing work order, pulling parts from the warehouse, and custom part assembly and packaging Responsible for processing, monitoring and expediting Return Material Authorizations (Warranty and Non-Warranty) including credits, invoicing, new accounts, orders, quotes, etc. Take the lead in monitoring the RMA process from start to finish in turning the RMA around in a timely manner and respond to inquiries within a five-day time period with solution or repaired product return. RMA entry and documentation into Master Control. Technical support to troubleshoot inquiries and solve failures and avoid an RMA. All other duties as assigned Qualifications Good knowledge of computers, Microsoft Excel and Word Excellent planning skills Ability to work in a deadline-structured environment with skills of adaptability and versatility Ability to take responsibility and function under minimal supervision Strong interpersonal skills Good written and verbal skills Previous Return Materials and/or Customer Service experience in an order processing environment/inventory control environment a plus. Education/Experience High school diploma required Experience working in a manufacturing environment preferred Additional Information Diverse portfolio of exciting and innovative design projects Tremendous opportunities for professional growth Commitment to sustainable design Competitive Compensation Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more Solid Stable Company Drug free workplace

Keywords: Hamilton Company, Reno , Warehouse Returns Coordinator, Professions , Norden, Nevada