Salesforce Business Analyst

Company: Legrand North America
Location: Reno
Posted on: June 25, 2022

Job Description:

Title: Salesforce Business AnalystLocation: US-NV-RenoNumber of Positions: 1Category: Information TechnologyPosition DescriptionAt a GlanceLOCATION: Reno, NV preferred OR US RemoteLegrand has an exciting opportunity for a Salesforce Business Analyst to join the Data, Power and Control team in Reno, Nevada or Remote. The Salesforce Business Analyst will support for key business functions at the Legrand Data, Power, and Control business unit. We are looking for someone who will be the subject matter expert for all things Salesforce. Main Activities:

• Collaborates with Sales, Service, Marketing and Support teams to develop support requirements for current use and plans for additional application expansion.
• Run and execute strategic projects within Salesforce to evolve the business.
• Drive implementations of high-quality solutions through building strong stakeholder relationships and facilitating regular status meetings.
• Technical understanding of the platform. Allowing for implementation of the latest features and functionality while expanding the capabilities of the platform.
• Create, maintain, and enhance automated business processes.
• Use tools such as Flow to build automations within Salesforce.
• Advise and implement process automation within Salesforce, ensuring accurate documentation.
• Interface with Salesforce Development partner.
• Maintain Salesforce as the source of truth for all customer and sales data.
• Monitor and update Salesforce data including importing, exporting, and mass updating of data.
• Oversee the execution of day-to-day configuration, support, maintenance, and improvement of Salesforce, including the creation of custom objects and fields.
• Design and develop custom reports for the Support, Sales and Marketing teams.
• Oversee all activities related to managing changes within Salesforce, including changes to business processes, technology, and people.
• Design and implement new processes within Salesforce and facilitate user adoption of these processes.
• Possess knowledge of deployment strategies and processes, for example, staging environment versus production.
• Understand business needs and clearly translate them into business and functional user requirements.
• Performs other similar and related duties as required.Qualifications Requirements
  • Education: Bachelor's degree in Business or Computer related Sciences required.
  • Experience: Minimum of 3 years experience in a Service or Support position using Salesforce.com. Skills/Knowledge/Abilities:
    • Minimum of three years of experience working as a Salesforce Administrator/Business Analyst, and have experience designing, configuring, and customizing Salesforce.
    • Strong understanding of cloud-based SaaS models, business applications, extensive experience with data management and reporting, and the ability to manage projects across cross-functional teams.
    • Apex, Visualforce, Lighting Components.
    • Salesforce-SAF ERP Integration experience preferred
    • Working Knowledge of Salesforce.com and/or SFDC Administrator or Advanced Administrator Certification.
    • Excellent communication and presentation skills required.
    • Must have strong time and project management skills with the ability to juggle multiple priorities.
    • A self-starter, with the ability to thrive within a fast-paced, dynamic environment.
    • Must be highly organized, with a strong attention to detail.
    • Must be able to work effectively across functional groups.
    • Strong analytical skills to effectively evaluate CRM applications and the proper use.
    • Keen interest in and aptitude for CRM and other "Cloud Based" technology.
    • Proficient in MS Office programs (Outlook, Word, Excel, PowerPoint). Company InfoAbout LegrandEvery single day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world's best employers. For more information, visit .About Legrand North and Central AmericaLegrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting). LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women's network. LNCA is an employee-centered, growth company with tremendous opportunity. For more information, visit About Legrand's Data Center Power and Control DivisionLegrand's Data, Power & Control (DPC) division is a global provider of award winning technology and infrastructure products which serve the expanding requirements of today's data centers and related ecosystems. Our innovative products are principally sold under the Starline, Raritan, Server Technology, US Safety Trolley, and Legrand brand names. As a leading provider of best in class overhead power supply system's, intelligent PDUs, KVM switches, connectivity, cabinet and containment solutions, our goal is to support next generation technologies with flexibility for future growth and energy and installation efficiencies, united by superior design. For more information, visit and Equal Opportunity Employer#LI-QH1PI182566361

Keywords: Legrand North America, Reno , Salesforce Business Analyst, Professions , Reno, Nevada