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Bed Control Specialist

Company: Renown Health
Location: Reno
Posted on: August 24, 2019

Job Description:

Position Purpose

Under the general direction of Hospital Care Management Leadership, incumbentidentifies appropriate placement for patient admissions and transfers by working in conjunction with the Case Managers that work in the Transfer Center, ED and the Physicians. This position requires identification of bed availability, prioritization of admissions, intra-hospital transfers based on medical necessity.

This position has frequent contact with physicians, nursing units and other hospital departments.

-- Initiates and maintains communication for bed placement with all departments throughout the hospital.

-- Strategized and recommend anticipated placement of patient to the appropriate unit at the appropriate time with Nursing Coordinators (NAM) and Nursing Departments.

-- Bed utilization:

-- Collect, investigate and disseminate clinical data to other patient access service personnel

-- Knowledge and appropriate utilization of unit admission criteria for assigning placement for patient in the hospital.

Nature and Scope

This position works closely with the Case Managers, Nursing Coordinators (NAM) and Nursing Departments. This position acts as clerical support and is responsible for patient placement. This position requires telephone and prioritization skills that build confidence and rapport with nursing staff, and physicians.

This position performs the following functions:

-- The ability to handle multiple demands and prioritize accordingly (multi-task) due to the complexity of tasks and demands at high-census times.

-- The ability to be self-directed and escalate issues as needed.

-- This position must demonstrate a high standard of courtesy, performance, diplomacy and respect for confidentiality

Knowledge, skills & Abilities:

-- Adopts a philosophy consistent with the Renown Standards of Conduct and models these standards

-- Ability to be diplomatic and effectively communicate during stressful situations

-- Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.

-- Must ensure all matter related to patient information are kept secured meeting confidentiality compliance standards set by The Joint Commission and HIPAA.

-- Ability to follow verbal and written instructions

-- Scheduling skills adaptable to a fast pace environment with heavy physician and nursing staff interaction

-- Ability to be flexible, includes the ability to prioritize and multitask in a fast pace environment

-- Using the hospital guidelines the Transfer Center Specialist screens patients for placement to the nursing units.

-- Keeps track of hospital census/and bed availability to include turnover and patient flow

-- Communicate with charge nurses and house supervisors for proper placement of patients in beds according to medical necessity.

-- Coordinates with Environmental Service, through epic system to identify clean and dirty beds and prioritizing needs.

-- Participation in Lean/transformational care teams to improve functional process as it relates to improvement across the organization.

-- Participates in departmental quality activities

This position does not provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

Name

Description

Education:

Must have working-level knowledge of the English language, including reading, writing and speaking English. Knowledge of medical terminology.

Experience:

Minimum of 1 year of clinical experience in Acute, Long Term Care or Physician Practice

License(s):

none

Certification(s):

none

Computer / Typing:

Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have a working knowledge of basic computer programs and have the ability to toggle between multiple windows.

Keywords: Renown Health, Reno , Bed Control Specialist, Other , Reno, Nevada

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