RenoRecruiter
the smart solution for Reno jobs

Member Experience Officer

Company: Mountain America Credit Union
Location: Reno
Posted on: January 14, 2019

Job Description:

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-325-6310 and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary A MEO acts as a universal employee able to handle and administer all branch operations and systems in a very proficient manner. Job Description LOCATION Reno, NV 1181 Steamboat Parkway Reno, NV 89521 SCHEDULE Full Time; Monday - Friday 9:00am - 6:00pm; Rotating Saturdays 9:00am - 2:00pm ESSENTIAL DUTIES AND RESPONSIBILITIES To be effective, an individual must be able to perform each job duty successfully. Provides quality service (AAA) to members and potential members Follows-up (222) member interactions with thank you notes and phone calls Prepares and disburses loans within lending limits and credit union guidelines Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position Acts as a liaison to Business Services Completes annual product knowledge, Membership and Loan Training Completes credit analysis and recommendations Represents the credit union in a professional manner while dealing with members and potential members. Handles all transactions with accuracy and courtesy, while maintain privacy and security. Fulfills member requests for products and services while looking for ways to grow member relationships and accomplish credit union objectives. Reaches out to the community through outbound phone calls and by attending SEG events. Performs other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence. Ability to multi-task and maintain composure while handling all member activities and requests Experience At least one year of retail banking or related sales experience Education HS diploma or equivalent Licenses, Certificates, Registrations, Trainings To be completed during the first 60 days: MAU MSR Certification Package, MAU Teller Branch Checklist, MAU Products & Services MAU Teller Follow-up Training, MAU MSR Sales Certification Annual FSR Certification Items to be completed generally during the first 6 months: New Account Training IRA Training Loan Training Loan Follow-up Training MAU Annual Learning Plan Notary Public NMLS Certification Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration Computer/Office Equipment Skills Basic computer operating skills Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel) Type a minimum of 35 words per minute preferred Symitar experience preferred Managerial Responsibility Have no supervisory/managerial responsibilities Other Skills and Abilities Thorough knowledge of credit union policies, procedures and regulations. Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service. Ability to perform mathematical calculations. Ability to communicate effectively using written and verbal communication PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally Environmental There are no unusually environmental factors Noise Environment Moderate noise (business office with computers and printers, light traffic) Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

Keywords: Mountain America Credit Union, Reno , Member Experience Officer, Other , Reno, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part-time Shopper - Groceries
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Reno
Posted on: 01/21/2019

Utility Cleaner - The Ritz-Carlton, Lake Tahoe (190005I1)
Description: Utility Cleaner At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International, Inc.
Location: Reno
Posted on: 01/21/2019

Part-time Shopper
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Reno
Posted on: 01/21/2019


Part-time Shopper
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Reno
Posted on: 01/20/2019

92F Petroleum Supply Specialist
Description: 92F Petroleum Supply Specialist Job ID: Job Views: 9 Location: RENO, Nevada, United States ZIP Code: 89506 Job Category: Logistics Support Posted: 11.15.2018 Age Requirements: Must be between the ages (more...)
Company: Army National Guard
Location: Reno
Posted on: 01/21/2019

25P Microwave Systems Operator/Maintainer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 The call to action can't be answered if the equipment doesn't function properly, and that's where the communications maintenance team comes in. (more...)
Company: Army National Guard
Location: Reno
Posted on: 01/21/2019

Lead Radiologic Technologist
Description: Full-time Lead Radiologic Technologist needed at a top facility in Nevada Reference Code: KAM Currently looking to hire a Radiology Technologist with experience in management.
Company: K.A. Recruiting, Inc.
Location: Reno
Posted on: 01/21/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Sparks
Posted on: 01/21/2019

Freelance Motion Graphics Designer for MediaZoo
Description: Founded in 2003 by a small team of senior BBC journalists and PR executives, Media Zoo has grown to over 60 people. br Media Zoo was established to help businesses communicate better with their customers, (more...)
Company: MediaZoo
Location: Reno
Posted on: 01/21/2019

92F Petroleum Supply Specialist
Description: 92F Petroleum Supply Specialist br br Job ID: 1056896 br br Job Views: 9 br br Location: RENO, Nevada, United States br br ZIP Code: 89506 br br Job Category: Logistics Support br (more...)
Company: Army National Guard
Location: Reno
Posted on: 01/20/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds