Patient Services Representative

Company: Reno Orthopedic Center
Location: Reno
Posted on: March 16, 2023

Job Description:

Job Description Reno Orthopedic Center Improving lives. Together. Reno Orthopedic Center (ROC) strives to transform musculoskeletal healthcare in our region and we want you to join us as a Patient Services Representative so we can achieve our vision together. Why work for ROC? Our guiding principles of respect, optimism and compassion drive our decisions and actions. We have the regions leading orthopedic specialists, imaging, urgent care, out-patient surgery, and physical therapy to create a seamless approach to care for our patients, as our patients and employees come first. We are physician-owned and committed to providing excellent orthopedic care. For more information about ROC, visit our website at renoortho.com. Be a part of our family and contribute to your community in a real and tangible way. But dont just take our word for it; our community and employees voted for us in the Best of Reno Awards and WE WON Best Orthopedic Group, Best Surgery Center, Best Urgent Care Service and Most Innovative Workplace. Apply now to be a part of something fantastic! As a Patient Services Representative, you would be crucial to our mission. You would be the first and last ROC employee our patients would interact with. On any given day, you could make patients feel less nervous or scared to visit our providers or make a patients day by giving them a warm welcome. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home. Whats in it for you?

• We care about each other as people. We build relationships and connections that extend beyond our time at ROC. We mentor and teach each other and work to help each other with problems that arise.
• We value work/life balance; we are open Monday-Friday and work during regular business hours and encourage you to take care of whats important to you, while still accomplishing your tasks and caring for our patients.
• We provide competitive total rewards including salary, benefits, retirement, life insurance, paid time off, paid holidays and an Employee Assistance Program.
• We offer professional development, certification reimbursement and reimbursement for continuing education to ensure you are getting what you want out of your time here. What would you do as a Patient Services Representative? This position focuses its time and effort on the following duties, though others may be required:
  • Check-in/Check-out patients and schedule follow up appointments.
  • Accurately enter patient demographic information.
  • Scan photo IDs and insurance card as well as verify insurances.
  • Collect applicable co-pays and ensure billing information is updated.
  • Balance money drawers at end of day.
  • Maintain calm and efficient patient flow through the clinics. Work Environment This position operates in a professional office environment. The noise level is usually moderate. May require travel to and from other locations. What do you need to have to be considered? To be successful in this role, you must have the following minimum qualifications: Certifications/Educations:
    • High School Diploma Knowledge of:
      • Customer service principles and practices NOTE: This position requires the incumbent to be fully vaccinated against COVID-19 and provide proof of vaccination. Accommodations may be discussed with Human Resources. How can you set yourself apart from other applicants? If you have these preferred qualifications, you would be an ideal candidate:
        • One year of experience performing reception duties. How do you apply? Head to renoortho.com/careers, select your location, select the position, and click the blue Apply button at the bottom of the page. Once you have submitted your application, you will receive a confirmation that we have received your application. You will hear from us within 7 days of submitting your application. What else should you know? Reno Orthopedic Center is an equal opportunity employer and does not tolerate discrimination based on any protected status. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and in compliance with all federal requirements, state requirements, and established policies and procedures. Reasonable accommodations may be made to enable qualified individuals with disability to perform the essential job functions. ROC participates in E-Verify. E-Verify is an internet-based system that compares the information you provide on the Form I-9 with information from the Social Security Administration and Department of Homeland Security records. For any questions about Reno Orthopedic Center or this position, contact us at (775) 786-3040 or hr@renoortho.com. Considering moving here? Check out the following links:
          • https://www.visitrenotahoe.com/
          • https://travelnevada.com/ by Jobble

Keywords: Reno Orthopedic Center, Reno , Patient Services Representative, Other , Reno, Nevada