Print Room Associate - Henderson, NV

Company: Xerox Corporation
Location: Reno
Posted on: March 15, 2023

Job Description:

General information









City:




Henderson, North Las Vegas, Reno





State/Province:




Nevada





Country:




United States





Department:




Service Delivery





Date:




Thursday, February 16, 2023





Working time:




Full-time





Ref#:




20021959





Job Level:




Individual Contributor





Job Type:




Experienced





Job Field:




Service Delivery





Seniority Level:




Associate










Description & Requirements




About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our .Job Summary:The Client Associate for Print Production is responsible for managing the print request life cycle to meet Xerox's industry-leading standards while exceeding client specifications. This position affords the opportunity to lead the administration of the four major stages of Digital Print Production: Pre-Press, Print, Finishing, and Distribution. The overall objective of this role is to act as the primary representative of Xerox, delivering excellent customer service and being the trusted advisor to achieve customer satisfaction and goals.Primary Responsibilities:

• Deliver contracted customer services (document prepping, scanning, and storing) acting as the point of contact to receive, review, and electronically log customer jobs. Maintain Xerox required reporting logs and information for billing.
• Operate production equipment (printer, copier, fax, scanner) and operate standard finishing equipment (e.g., paper cutters, inserters, laminating, spiral binders, hole punch unit).
• Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards.
• Estimate, schedule, and track incoming production jobs, keeping up-to-date records of all materials used and ensuring minimum stock and supply levels are maintained.
• Maintain production equipment when necessary, ensuring that all equipment is used correctly.Skills and Qualifications:
  • Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective.
  • Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills.
  • Ability to lift up to 50 pounds. Must be able to stand for long periods of time, walk, bend, and reach.
  • Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
  • Eager to learn technologies surrounding print production and finishing equipment.Additional Benefits:
    • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
    • Paid time off, plus holidays and personal days.
    • Substantial growth opportunities for future career development within a supportive and collaborative company culture.#LI-SG2
      
      

Keywords: Xerox Corporation, Reno , Print Room Associate - Henderson, NV, Other , Reno, Nevada