Barista Lead
Company: Renown Health
Location: Reno
Posted on: January 26, 2023
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Job Description:
Barista LeadRequisition id: 171586Department: 720550
StarbucksFacility: PC BusinessesSchedule: Full TimeShift:
VariesCategory: Services & TradesLocation: Reno , NV Position
Purpose: This job contributes to Starbucks success by ensuring our
service and store standards are met. We do this by providing
customers with prompt service, quality beverages and products.
Starbucks and partners will experience a friendly, upbeat and clean
atmosphere. This position also performs additional responsibilities
needed to help the store manager with daily operating procedures,
such as maintaining quality store operations, and maximizing
financial contributions . In addition the lead will be responsible
for ordering supplies/product, tip allocation, opening/closing cash
procedures, and deposits. This position does not provide patient
care. Nature and Scope: This position is challenged with providing
quick and efficient service while still providing quality beverages
and maintaining a pleasant attitude. The incumbent provides a
variety of beverage services, including preparing packaged
sandwiches and salads to the organization's specifications. The
incumbent also is responsible for order taking and cashiering. The
incumbent has the authority to satisfy customer requests within the
guidelines, and act as necessary to keep the area clean. Decisions
that must be referred to the supervisor/manager include what items
to serve, any equipment failure, and complaints from customers,
scheduling, and any problems with co-workers. In addition, this
position is responsible for: Develops enthusiastically satisfied
customers all of the time. Welcomes and connects with every
customer. Discover customer needs and appropriately suggests
product with every customer to enhance service and meet sales
goals. Offers customer demonstrations and samples using brewing
equipment. Customers creates opportunities for customer to interact
with the product. Responds to customer needs and says thank you to
every customer. Demonstrates the Just Say Yes behavior by taking
care of customer needs. Provides quality beverages consistently for
all customers Prepares Starbucks beverages to standards. Follows
health, safety and sanitation guidelines for all products.
Maintains Quality store operations Follows and leads others to
follow store policy and procedures for operational flow at each
station. Follows and leads others to follow standards for
merchandising, stocking, rotating and storing products. Performs
and leads others to complete cleaning tasks in accordance with the
duty rosters and cleaning standards and works as a store team
member.Presents oneself professionally and demonstrates clear
communication by using Star Skills with all customer and partner
interactions. Places and adjusts orders to meet trade
patterns.Performs special projects to assist in store operations.
Assists in store rostering and maximizes labor by adjusting
staffing to meet ideal staffing hours. Contributes to store
profitability Follows cash handling procedures and cash register
policies. Follows inventory stocking and recording guidelines.
Contributes to store goals for increasing sales and improving
profits. Assists store manager with accounting and banking
responsibilities. Records and is accountable for store fund while
running a shift. 5. Takes Responsibility to Learn All Aspects of
the Lead Barista Is responsible for self-initiated learning. Learns
and demonstrates creating the Starbucks Experience Acts as a role
model while providing guidance and training to store partners on
all the performance expectations listed in the Core Learning
Journey Ensures partners adhere to the meal and rest break policy.
Demonstrates and ensures all Starbucks policies and procedures are
followed. Assists store manager with interview and performance
reviews. Regularly communicates store and partner concerns with
store manager in an effective manner Knowledge, Skills & Abilities
The foregoing description is not intended and should not be
construed to be an exhaustive list of all responsibilities, skills
and efforts or work conditions associated with the job. It is
intended to be an accurate reflection of the general nature and
level of the job. Minimum Qualifications: Requirements Required
and/or Preferred Education: Must have working-level knowledge of
the English language, including reading, writing and speaking
English. Experience: Previous barista and food sales experience
required. Point of Sale experience preferred. License(s): None
Certification(s): None Computer / Typing: Must possess the
computers skills necessary to complete online learning requirements
for job-specific competencies, access online forms and policies,
complete online benefits enrollment, etc.
Keywords: Renown Health, Reno , Barista Lead, Other , Reno, Nevada
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