Company: Marriott International
Posted on: June 25, 2022
Posting Date Jun 20, 2022
Job Number 22103241
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands
Court, Truckee, California, United States
Brand The Ritz-Carlton
Position Type Management
Located Remotely? N
At more than 100 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. As the premier worldwide provider of luxury experiences, we
set the standard for rare and special luxury service the world
over. We invite you to explore The Ritz-Carlton.
JOB SUMMARY Accountable for the quality, consistency and production
of the restaurant kitchen. Exhibits culinary talents by personally
performing tasks while leading the staff and managing all food
related functions. Coordinates menus, purchasing, staffing and food
preparation for the restaurant(s). Works with team to improve guest
and employee satisfaction while maintaining the operating budget.
Must ensure sanitation and food standards are achieved. Develops
and trains team to improve results. CANDIDATE PROFILE Education and
Experience High school diploma or GED; 4 years experience in the
culinary, food and beverage, or related professional area. OR
2-year degree from an accredited university in Culinary Arts, Hotel
and Restaurant Management, or related major; 2 years experience in
the culinary, food and beverage, or related professional area. CORE
WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities
are Met Develops, designs, or creates new applications, ideas,
relationships, systems, or products, including artistic
contributions for restaurant. Supervises restaurant kitchen shift
operations and ensures compliance with all Food & Beverage
policies, standards and procedures. Maintains food preparation
handling and correct storage standards. Recognizes superior quality
products, presentations and flavor. Plans and manages food
quantities and plating requirements for the restaurant.
Communications production needs to key personnel. Assists in
developing daily and seasonal menu items for the restaurant.
Ensures compliance with all applicable laws and regulations.
Follows proper handling and right temperature of all food products.
Estimates daily restaurant production needs. Prepares and cooks
foods of all types, either on a regular basis or for special guests
or functions. Checks the quality of raw and cooked food products to
ensure that standards are met. Determines how food should be
presented and creates decorative food displays. Leading Discipline
Teams Supervises and coordinates activities of cooks and workers
engaged in food preparation. Utilizes interpersonal and
communication skills to lead, influence, and encourage others;
advocates sound financial/business decision making; demonstrates
honesty/integrity; leads by example. Leads shift teams while
personally preparing food items and executing requests based on
required specifications. Supervises and manages restaurant kitchen
employees. Managing all day-to-day operations. Understanding
employee positions well enough to perform duties in employees'
absence. Encourages and builds mutual trust, respect, and
cooperation among team members. Serving as a role model to
demonstrate appropriate behaviors. Ensuring and maintaining the
productivity level of employees. Ensures employees are
cross-trained to support successful daily operations. Ensures
employees understand expectations and parameters. Establishes and
maintains open, collaborative relationships with employees and
ensures employees do the same within the team. Maintaining
Restaurant Goals Sets and supports achievement of kitchen goals
including performance goals, budget goals, team goals, etc.
Developing specific guidance and plans to prioritize, organize, and
accomplish daily kitchen operations work. Understands the impact of
kitchen operation on the overall property financial goals and
objectives and manages to achieve or exceed budgeted goals.
Effectively investigates, reports and follows-up on employee
accidents. Knows and implements company safety standards. Ensuring
Exceptional Customer Service Provides services that are above and
beyond for customer satisfaction and retention. Manages day-to-day
operations, ensuring the quality, standards and meeting the
expectations of the customers on a daily basis. Improves service by
communicating and assisting individuals to understand guest needs,
providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations. Emphasizes guest
satisfaction during all departmental meetings and focuses on
continuous improvement. Empowers employees to provide excellent
customer service. Handles guest problems and complaints. Interacts
with guests to obtain feedback on product quality and service
levels. Managing and Conducting Human Resource Activities
Identifies the developmental needs of others and coaching,
mentoring, or otherwise helping others to improve their knowledge
or skills. Participates in training restaurant staff on menu items
including ingredients, preparation methods and unique tastes.
Manages employee progressive discipline procedures. Participates in
the employee performance appraisal process, providing feedback as
needed. Uses all available on the job training tools for employees.
Assists as needed in the interviewing and hiring of employee team
members with appropriate skills. Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates
by telephone, in written form, e-mail, or in person. Analyzes
information and evaluating results to choose the best solution and
solve problems. Attends and participates in all pertinent meetings.
- Marriott International is an equal opportunity employer. -We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.
Food and Beverage & CulinaryRequired
Keywords: Marriott International, Reno , Restaurant Chef, Other , Truckee, Nevada
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