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Parking Host - Winter Seasonal - Full Time

Company: Palisades Tahoe
Location: Tahoe City
Posted on: October 14, 2021

Job Description:

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

  • Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
  • 401(k) plan with generous company match
  • Free lift tickets, plus 50% off lift tickets
  • 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine Meadows
  • 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
  • Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 16 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

  1. Set up cones, signs and barricades in parking areas as needed.
  2. Direct guest to the appropriate parking locations on the property.
  3. Provides service excellence to our guests in a friendly and positive manner while creating a warm welcome first impression.
  4. Understands and has an in depth knowledge about Palisades Tahoe mountains, as well as Truckee and the Tahoe area information. 
  5. Collect money and process credit card transactions in our POW parking lot.
  6. Engages and is empowered to assist guests when they are having a difficult time and provides solutions that are agreeable for both parties.
  7. Keep parking areas clean and free of trash. Take pride in their work area.
  8. Assist with traffic control on busy days.
  9. Assist guests in loading and unloading areas.
  10. Shovel snow as needed.
  11.  Adhere to all departmental and company policies and procedures and participate in all departmental and resort training and development courses.

Competencies and Job Requirements:

  1. Effective communication skills, oral & written
  2. Strong sense of customer service & safety awareness
  3. Able to understand and follow verbal and written instructions.
  4. Have a neat & clean appearance in compliance with the company grooming standards
  5. Punctual, able to report at scheduled start time
  6. Able to work well in a high volume, hectic environment, while maintaining composure when dealing with irate customers, and maintaining a high level of accuracy and courtesy.
  7. Work well as part of a team.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting. pushing or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside winter weather conditions, including extreme cold and blizzard like conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: None

Experience

Required
  • Previous experience in customer service

Education

Required
  • High School or better

Keywords: Palisades Tahoe, Reno , Parking Host - Winter Seasonal - Full Time, Other , Tahoe City, Nevada

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