Table Games Supervisor - Dual Rate (Lake Tahoe) Full Time
Company: Caesars Entertainment
Posted on: June 12, 2021
The incumbent in this position is responsible for developing an
environment that creates excitement for guests and team members,
promoting and retaining a highly skilled work force, placing
special emphasis on security of Caesars assets. This position is
also responsible for dealing casino games as assigned in order to
provide a courteous and entertaining experience for Caesars
Entertainment guests and generate revenue for the department
KEY JOB FUNCTIONS :
Displays a working knowledge of all table games, house rules,
counting methods and procedures covering each.
Deals one or more games in order to provide guests with courteous
and accurate service and promotes an entertaining environment;
maintains department standards of games productivity.
Responsible for actively building and retaining customer
Hires, trains, motivates, evaluates, and supervises assigned
personnel; coaches for success and continuing improvement of team
Assures that all coin and check racks are always filled.
Settles disputes that arise from guests in the Table Games area,
referring those that are very difficult to the Games Manager.
Assures guest development by 1) interacting with guests, 2)
modeling interactive skills with guests and fellow team members and
3) making comp decisions.
Remains alert to any unusual or questionable activities being
displayed by any Table Games employee or gaming guest and reports
any situations to assigned superior.
Observes problems or differences between Table Games team members
and gaming guests and provides assistance if necessary.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent; College Degree preferred
Two or more years dealing experience preferred, with excellent
guest service background
Literate and fluent in English
Good communication skills, both verbal and written
Good interpersonal skills, with emphasis in relationship
Good problem-solving skills
Good customer service skills, both internal and external
Ability to communicate clearly and tactfully
Ability to add accurately and figure payoffs
Ability to uphold and demonstrate the highest level of integrity in
all situations and recognize standards required by a regulated
Acts as a role model to other Team Members and always presents
oneself as a credit to Caesars Entertainment and encourages others
to do the same.
Adheres to all regulatory, company and department policies and
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Must be able to stand or walk for long periods of time (4
Visual and auditory range must include immediate environment.
Mobility to move about the property
Must have the manual dexterity to operate a computer and other
necessary office equipment.
Must have the ability to push, pull, reach, bend, twist, stoop, and
Positions that have contact with the public require the ability to
work in a noisyenvironment and may be exposed to guests who use
tobacco products. Also, non-public contact positions may be
required to enter public areas from time to time, in connection
with their duties, and may be subject to the same environment.
This is not necessarily an exhaustive list of all responsibilities,
skills, duties, requirements, efforts or working conditions
associated with the job. While this is intended to be an accurate
reflection of the current job, management reserves the right to
revise the current job or to require that other or different tasks
be performed when circumstances change, (e.g. emergencies, changes
in personnel, workload, rush jobs or technical developments).
Keywords: Caesars Entertainment, Reno , Table Games Supervisor - Dual Rate (Lake Tahoe) Full Time, Other , Stateline, Nevada
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