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Associate Registration Coordinator

Company: The Pasha Group
Location: Reno
Posted on: June 13, 2021

Job Description:

Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here:Privacy PracticesJob Purpose:The Associate Registration Coordinator begins the logistics process for Pasha's services, including order entry and registration as well as the effective planning, organizing, and coordination of Pasha's transportation services resources.Goals & Objectives:Initiates registration processes according to customer requirements and internal process standards.Organizes and processes documents and information properly and within required timeframes.Performs fast, accurate and error free data entry.Interactions with customers, internal team members, and business unit clients are professional, effective and service-driven.Duties & Responsibilities:Maintains accurate, timely, and thorough records in proprietary databaseManage Exceptions and reviews database for errors and correctPerforms routine data entry. This includes entering new orders and shipment information into computerized tracking systems and traces shipments with steamship lines, trucking vendors, railroads, and other suppliers and updates information into operations systemsTroubleshoots and resolves exceptions and responds to escalation of service requests.Provides input to team leader and group manager on departmental initiatives and process improvements projects.Performs typing, faxing, mail distribution, phone messaging, and other office related duties as required.Scans and separates documents in Document Management SystemUpdate schedule, logs and tasks dailyUpdates other all operating systems as required (including QA and User Acceptance Testing)Perform all other duties as assigned.Education, Experience & Certification Requirements:High school diploma or equivalent (HSED), some college preferred.1 year of work experience with increasing responsibilities in a similar or related industry Key Technical Skills & Knowledge:Basic MS Office (Word, Excel, Outlook) required, Advanced MS Office (SharePoint, Access, Outlook) preferredExperience with ten key by touch and typing speed of 35 WPM requiredCommunicates clearly with excellent verbal, written and listening skills Ability to work as an individual contributor or as a valued participant in a team based environment Demonstrated ability to maintain confidentiality, with tact and discretionPositive, courteous, and customer service focusedStrong attention to detail with a high degree of accuracy with data entryKey Success Factors:Accountability - accepts full responsibility for self and their contribution as a team member; keeps others informed of their performanceAdaptability and Flexibility - being open to change and to consider variety of issues that exist in the workAttention to Detail - Diligently attends to details and pursues quality in accomplishing tasksCustomer Service Focus - understands that they have internal and external customers to whom they provide services and information Drive for Results - Completes high volumes of work, keeping a rapid pace without sacrificing accuracy. Drives open items to closure. Follows up and escalates open issues appropriately to facilitate required outcomes.Self-Management - Works within required timeframes, and requests additional information and assistance when necessary to keep activities on track. Seeks clarification of priorities and organizes tasks accordingly. Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverablesThoroughness - Ensures that work is professional, complete and accuratePerformance Measures:The incumbent will be measured on the key success factors and meeting the goals and objectives stated above.Job Fit:Position requires a high degree of problem solving capability and a component of customer service.Physical Demands:Position functions in an office environment. Must be able to lift up to 20 lbs.Background Checks:XPre-EmploymentOngoingThe information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

Keywords: The Pasha Group, Reno , Associate Registration Coordinator, Other , Reno, Nevada

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