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Coffee House Supervisor

Company: Caesars Entertainment
Location: Reno
Posted on: June 12, 2021

Job Description:

Caesars Entertainment presents a one of a kind, unified and distinguished resort experience with THE ROW, in the heart of Reno, comprised of six contiguous city blocks, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. THE ROW encompasses numerous restaurants, bars and lounges, entertainment venues, nightspots, over 4,000 luxury rooms and suites, 227,000 square feet of casino space, Reno’s only Topgolf Swing Suite and the BEST Team Members in the industry!For more information about THE ROW, visit TheRowReno.com!JOB SUMMARYRuns shift, ensuring that guests receive prompt service, quality beverages and products. Delegates tasks to our service attendants so we are able to provide a great experience to our guests.ESSENTIAL DUTIES & RESPONSIBILITIES (Includes, but is not limited to the following)Executes operations during scheduled shifts. Organizes opening and closing duties as assigned.Anticipates guest and outlet needs by constantly evaluating environment and guests for cues.Provides quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.Follows health, safety and sanitation guidelines for all products.Delivers exceptional guest service by acting with a positive attitude and personally connecting with the guest.Discovers and responds to guests’ needs.Ensures that the outlet is clean and organized so team members can locate resources and product.Follows operational policies and procedures, including those for cash handling, safety and security.Creates a positive learning environment for team members.Provides coaching and feedback to ensure operational excellence and improve the performance of team members.Provides training to new team members and reinforces training with current team members.Maintains a calm demeanor during periods of high volume or unusual events to continue operating to standard and to set a positive example for other team members.Utilizes proper procedures and documentation for transactions.Completes cash turn-in sheets, etc., and distribute accordingly.Follows directions from manager at all times.Maintains regular and consistent attendance and punctuality.Other job related duties as assigned.KNOWLEDGE, SKILLS & ABILITIESAbility to direct the work of others, learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships.Understand and comply with all company and departmental rules and regulations, policies and procedures.Skill in establishing and maintaining effective working relationships with staff and guests.Ability to read, write and communicate verbally in English.Education: High school education or equivalent preferred.Experience: Previous experience preferred, but will trainPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.Your Empire awaits.

Keywords: Caesars Entertainment, Reno , Coffee House Supervisor, Other , Reno, Nevada

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