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Analyst- Business Operations

Company: Grand Rounds
Location: Reno
Posted on: June 12, 2021

Job Description:

Business Operations Analyst is a role within Grand Rounds Health's Customer Insights and Analytics (CIA) team. You will partner with internal teams to develop new processes within CIA that improve the efficiency, reproducibility, and/or scalability of reports. Additionally this role is expected to manage new moderately complex reporting requests with little information, arrange meetings with stakeholders, elicit business requirements and productionalize reports. As an Analyst within CIA you would also be responsible for supporting the production of custom analyses or new insights for strategic customers and Care Team operational reporting.Responsibilities:Analyze large quantities of data to look for key attributes and trends Develop new processes within CIA that improve the efficiency, reproducibility, and/or scalability of reportsComplete validation on collected data Develop and document reports or analysesSupport initiatives for data integrity and governanceManage new moderately complex reporting requests with little information, arranging meetings with stakeholders, elicit business requirements and productionalize reportsSupport the production of custom analyses or new insights for strategic customers and Care Team operational reporting.>In Your First 30 Days:Onboard with our Analytics, Clinical, and Patient Care Management teamsLearn and apply a critical eye to team processes for key work streams related to operational reporting and analysisFamiliarize yourself with our weekly, monthly and quarterly reports analyzing a sampling of patient cases, other datasets, and quantifying key performance indicators and efficiency metricsGain familiarity with internal tools used at Grand Rounds Health for analytics purposes>In Your First 60 Days:Assist in development or improvement of operational reporting Take ownership of existing reports and manually update data and perform reporting enhancements requestsShadow and understand change management processes for various development tools.>In Your First 90 Days:Contribute to cross-functional projects and work streams to support internal teamsMap business workflows and continue documentation efforts as workflows evolveCollaborate with data insights and data products to overcome obstacles needed for pushing forward automation efforts.Perform pull request reviews within analytics team development >QualificationsBachelor's degree required (Computer Science, Information Systems, Statistics, Mathematics, or other related field)At least 3 years of experience in reporting/analyticsStrong written and verbal communication skillsProficiency with Excel/Google Sheets and PowerPoint/Google SlidesAbility to pull and join data from multiple data sources, analyze, develop initial insights and format for professional presentationSQL experience: intermediate level (additional programming experience a plus. E.g. SAS, Python, R)Comfort with ambiguity and fast paced, changing environmentDetail oriented(Preferred) Experience in analytics or related field(Preferred) Salesforce Analytic knowledge or experience(Preferred) Experience with advanced data visualization tools (e.g. Looker, Tableau, Cognos, PowerBI)>About us:Grand Rounds is a tech-driven healthcare company dedicated to raising the standard of healthcare for everyone, everywhere. By harnessing the power of technology, we connect nearly 6 million members to top-rated doctors and data-driven insights to make better informed healthcare decisions. Driven by premier thought leaders in patient care, technology, and business since 2011, our team of 900+ proudly serves Walmart, Costco, Salesforce, and over 140 of America's top employers as a free employee benefit. Chosen as a 2019 Best Place to Work by Glassdoor and a 2020 UCSF Digital Health Award winner for Employer Wellness, Grand Rounds thrives at the forefront of technology-driven healthcare innovation. Learn more at Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance. Associated topics: blood collection, laboratory, medical lab science, medical laboratory science, medical technologist, mls, molecular, services, technician iv, technician lab

Keywords: Grand Rounds, Reno , Analyst- Business Operations, Other , Reno, Nevada

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