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Food & Beverage Assistant Trainer

Company: Eldorado Resorts, Inc.
Location: Reno
Posted on: June 13, 2021

Job Description:

THE PROPERTY Caesars Entertainment presents a one of a kind, unified and distinguished resort experience with THE ROW, in the heart of Reno, comprised of six contiguous city blocks, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. THE ROW encompasses numerous restaurants, bars and lounges, entertainment venues, nightspots, over 4,000 luxury rooms and suites, 227,000 square feet of casino space, Reno's only Topgolf Swing Suite and the BEST Team Members in the industry! For more information about THE ROW, visit ! THE JOB JOB SUMMARY Responsible for assisting the F&B Training Manager with all Team Members and Leadership within the Food & Beverage departments at Silver Legacy, Circus Circus and Eldorado to include developing an ongoing technical skills and guest service training programs. The Assistant Trainer will also be responsible for assisting in departmental administrative and clerical duties. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist in training all new hires within the Food and Beverage Department. This includes, but is not limited to: New Hire Orientation, training manuals, and Onboarding. * Evaluate Team Members utilizing guest service comment cards and observations of use of service standards that they were trained on per their position. * Assist in the development and conducting of training programs to Food & Beverage staff. * Assist with developing a specific training program (training manuals) for each job description and outlet including annual updating on existing manuals. * Assist in the development of creating position tests for hourly employees and test them. * Create and maintain online Team Member files. * Scan and upload training materials , coachings, and pay for performance reviews to hourly's files. * Responsible for the continued training and tasks needed in the temporary absence of the F&B Training Manager. * Assist by working in restaurants during busy days and all company outside special events when necessary. * Ensures assigned projects and reports are completed in a timely manner. * Assists the Director of F&B and the VP of F&B in all areas as assigned. * Open and regular communication with the Development, Training, and Support Manager and the Director of F&B. * Requires regular, predictable attendance. * Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES * Strong knowledge of Excel and Microsoft Word. * Skill in English grammar and spelling. * Good organizational skills. * Strong time management skills. * Ability to train and develop employees. * Can demonstrate a strong sense of Leading by Example. * Has working knowledge of food and beverage and/ or casino and guest service. * Can confidently lead and develop employees in a positive manner. * Assists not only the F&B Training Manager, but can also muti-task in projects and assignments within the department. * Understand and comply with all company and departmental rules and regulations, policies and procedures. * Skill in establishing and maintaining effective working relationships with staff and guests. * Ability to read, write, and communicate verbally in English. * Advanced knowledge of computer system. * High school education or equivalent preferred. * Combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties. * Previous training experience preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. WHO WE ARE Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S. Boasting many of the world's most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences. Your Empire awaits.

Keywords: Eldorado Resorts, Inc., Reno , Food & Beverage Assistant Trainer, Other , Reno, Nevada

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