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Provider Relations Field Service Representative - Las Vegas, Nevada

Company: Gainwell Technologies
Location: Reno
Posted on: June 13, 2021

Job Description:

Job Description:In the role of the Provider Field Service Representative (FSR) you will act as a liaison between Gainwell Technologies, Department of Health Care Finance and Policy (DHCFP), and the Medicaid provider community. The FSR must be able to work independently while meeting short deadlines and ensuring timely communications with all parties. FSRs must present themselves professionally in all interactions with the providers, client, etc. The FSR position reports directly to the Provider Relations Manager. The FSR is responsible for Representing Gainwell Technologies and DHCFP to assist Medicaid enrolled providers with Medicaid training, research, and assistance in resolving issues.Assisting providers with investigation of problematic claims, enrollment, or other issues.Developing relationships with the provider community.Conducting training workshops.Presenting at association meeting and Medicaid conferences.Assist in developing training materials and presentations.Exercising independent judgment within generally defined policies and practices to identify and select a solution.Strong decision-making skills; able to handle most unique situations.RequirementsBachelor's Degree or equivalent Healthcare experience required.Healthcare and/or training facilitation experience.Must reside in the state of NevadaExcellent written and oral communication skills.Customer Service skills.Experience presenting/training large groupsPositive completion of a Nevada fingerprinting and Federal background check.Maintaining a valid NV driver's license.Ability to travel (25%)Preferred Experience2 years' experience working with Medicaid/Medicare or commercial insurance.Extensive CMS-1500, UB-04 and ADA claim knowledge.Training or Medicaid/Medicare/Private insurance experience or through working in healthcare field.Work EnvironmentOffice environmentInitially you will work remotely and may return on-site in the future.Excellent customer and employee-focused culture.Leading Benefits Package to include Medical, Dental, Vision, Life Insurance - employee, spouse and child, Pet Insurance, Tuition Reimbursement, Gainwell University, Employee Assistance Program, Employee Recognition programs, 10 paid holidays, and an open Paid Time Off policy and more!

Keywords: Gainwell Technologies, Reno , Provider Relations Field Service Representative - Las Vegas, Nevada, Other , Reno, Nevada

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