Company: Knowledge Services
Location: Carson City
Posted on: June 12, 2021
Knowledge Services is
actively seeking a Business Analyst for a 6 months + contract
opportunity with our client State of Nevada in Carson City, NV.
This role will be working Hybrid with onsite and remote
Analyst will have the below Responsibilities:
- The contractor
will be required to independently learn the full functionality of
the Community Health Services (CHS) Electronic Health Record (EHR)
system in its entirely to become a Subject Matter Expert (SME) on
the system business processes, work flows, configurations and data
- This will include
becoming an SME on the data contained in the current system in
order to create a data mapping and crosswalk and assisting with the
data migration to the new system and subsequent configuration and
- SME knowledge and
technical expertise will be referenced during project planning,
implementation, configuration, test script/scenario development and
documentation, system testing and verification to ensure that the
new system meets all requirements in both the testing and
- The contractor
will be responsible for the development of user training manuals
and the provision of training to system users including system
administrators, super users and end users in all clinic
- Post Go Live, the
contractor will be responsible for all ongoing IT support and
maintenance of the system and will be required to interface with
the CHS program staff, division IT staff and the vendor
- The contractor
will also be responsible for System Change Management and Tracking;
system administration; detection, analysis, approval, installation,
testing and issue resolution related to system maintenance, patches
and upgrades; ongoing updates to user training manuals; new user
and user refresher training; and future system functionality needs
analysis and recommendations.
- The Community
Health Services (CHS) electronic health record system supports
urban and rural health clinics in 13 different locations around
Nevada. As a result, travel will be required for this
Analyst will have the below Qualifications:
from an accredited college or university with major course work in
computer science, management information systems, or closely
related field and six (6) years of progressively responsible
professional IT experience relevant to the duties of the position
which may include the support of the implementation of client
technology solutions; systems and business process analysis;
software application analysis and development; system testing and
issue resolution; systems administration; system updates, release
implementation and maintenance; user training development and
provision; and IT Helpdesk customer support.
analysis, testing and training on information systems and software
- Ability to
independently analyze and learn a software solution to become the
system Subject Matter Expert (SME).
- Ability to
evaluate system and software errors and determine and rectify root
- Design, recommend
and document procedures to test error solutions.
- Conduct successful
software applications and systems integration testing,
implementation and maintenance.
recommendations for implementation and maintenance
evaluate, test and implement system changes, updates and
- Ability to learn
and use system tools to build and test custom reports and provide
training to users.
- Ability to
interview system users to identify needs or concerns to be
- Ability to analyze
problems independently and in collaboration with vendors and
- Ability to make
decisions and use independent judgement to choose appropriate
action after reviewing alternatives.
- Provide technical
assistance to application and system users.
- Develop and
provide training to end users.
- Communicate with
users throughout the resolution process to ensure customer
- Certification from
the Project Management Institute (PMI) as a Professional in
Business Analyst (PMI-PBA) or an equivalent
system and business process analyst responsibilities, including
analysis, testing, implementation, support and user training.
Experienced MS Word, Project, Excel, Power Point, Visio and Teams
- Working knowledge
of Electronic Health Record (EHR) systems.
The goal of the
project is to ensure that the new Electronic Health Record (EHR)
system will enable Community Health Services (CHS) to meet all
local, state and federal requirements for the electronic recording
and reporting of patient data. The new solution will provide
CHS the capability to interface with WebIZ, the state immunization
database, and the Nevada State Public Health Laboratory which
partners with CHS to provide services to community
Job frequently requires sitting, handling objects with
Job occasionally requires standing, walking, reaching, talking,
hearing, and lifting up to 25 pounds.
Vision requirements: Ability to see information in print
We are an
Equal Opportunity Employer. We do not discriminate on the basis of
race, religion, color, sex, age, national origin or
Overview of Knowledge
By utilizing technology, Knowledge Services
has been expanding the reach of professional organizations since
1994. A certified woman-owned business enterprise (WBE), Knowledge
Services was started by Julie Bielawski as a computer training
facility that partnered with big names like Oracle and Microsoft to
provide on-the-job instruction. When the growing need for temporary
IT staffing became apparent, Knowledge Services began exploring
vendor management, prompting the development of the solutions they
use today to serve both the public and private sectors.
Today, Knowledge Services is the largest
government MSP provider in the nation with twelve state accounts
and counting. With a diverse and growing team, seven office
locations across the country, and a focus on mobile capabilities,
Knowledge Services is poised to help organizations serve the modern
citizen through cost-effective solutions that put people first.
Knowledge Services has benefit
offerings to include the following!
- Medical, dental, and vision coverage
- Voluntary Life and AD&D coverage
- Pet Insurance
- Ticket and Event discounts!
Keywords: Knowledge Services, Reno , Business Analyst, Other , Carson City, Nevada
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