Under general supervision creates a casino experience that meets
or exceeds guests' expectations by filling beverage orders and
presenting properly prepared drinks a timely fashion both at the
bar and on the Casino floor; maintains a clean, orderly and
well-stocked bar; and performs other duties as required.
Exercises no supervision.
Essential Functions: (This class specification may not include
all the duties listed, nor do the examples cover all the duties
that may be performed.)
Greet guests seated at the bar and on the Casino floor and
solicit beverage orders; answer guests' questions about drink items
and make choice suggestions or recommendations upon request in
order to practice the highest standards of WE ROCK Credo.
Verify that guests ordering alcoholic beverages meet the minimum
age requirements for service by asking for and verifying the
possession of a valid picture identification in order to lessen
liability for the Nugget and protect the community from underage
Prepare cocktails and other drinks by mixing ingredients such as
liquor, soda, water, sugar and/or bitters, according to recipes or
guests' instructions; serve wine and bottled or draft beer in order
to fulfill guest requirements.
Lessen liability and potential problems by observing the
demeanor of guests in order to determine levels of intoxication and
take appropriate remedial actions including notifying security,
cutting off service and/or ordering alternate transportation.
Observe guests while making rounds on the Casino floor to
determine that guests are satisfied, to respond to additional
service requirements and ensure patron has no other immediate
Complete all orders promptly so that guests in all casino venues
receive world-class drinks service.
Record all sales and "comps" by entering exact amounts into the
point of sales terminal/cash register; total bills and accept
payment from guests in a timely fashion in order to provide an
accurate accounting of business.
Respond to guests' questions, using the Quick Reference Guide,
providing information about casino gaming promotions, special and
other events and/or programs in order to assist guests, advertise
marketing campaigns and encourage guest attendance and
Provide training and oversight to less experienced Team
Maintain the appearance of bar and lounge areas by cleaning and
resetting bars and related areas; emptying ashtrays; stocking and
removing glassware and related supplies such as ice, napkins and
Perform other duties as assigned.