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Associate Golf Professional

Company: Troon Golf, L.L.C.
Location: Reno
Posted on: June 12, 2021

Job Description:

The Club at ArrowCreek in Reno, NV is excited to announce the exceptional career opportunity of Associate Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Key Responsibilities of the Associate Golf Professional:

  • Administers all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
  • Reconciles daily tee sheets, performs check-ins, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Track all force posts and no show charges as applicable.
  • Initiates and promotes all club golf activities.
  • Creates lesson plans and provides both individual and group instruction.
  • Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
  • Supervises preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
  • Monitors all members' scores, reports handicapping to USGA and bills members.
  • Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates; addressing complaints and resolving problems.
  • Assists in the management of department members that may include, but is not limited to: Starters, Player Assistants, and Guest Services Attendants.
  • Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs.
  • Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
  • Conducts staff meetings with subordinates.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.

Minimum Qualifications for the Associate Golf Professional:

  • High School Diploma ; 2-2 years golf experience and/or training in a country club setting preferred; or equivalent combination of education and experience.

Other Qualifications:

  • Current PGA/LPGA Membership preferred.

Keywords: Troon Golf, L.L.C., Reno , Associate Golf Professional, Other , Reno, Nevada

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