Caesars Entertainment presents a one of a kind, unified and
distinguished resort experience with THE ROW, in the heart of Reno,
comprised of six contiguous city blocks, uniting the Eldorado
Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino.
THE ROW encompasses numerous restaurants, bars and lounges,
entertainment venues, nightspots, over 4,000 luxury rooms and
suites, 227,000 square feet of casino space, Reno's only Topgolf
Swing Suite and the BEST Team Members in the industry!
For more information about THE ROW, visit TheRowReno.com!
Under the direction of the Executive Housekeeper; Assistant
Executive Housekeepers and Supervisors, responsible for various
administrative tasks and clerical support to Housekeeping
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Regular, punctual and predictable attendance and ability to
work flexible hours, including overtime,which may be required.
+ Responsible for updating and tracking room status in the
computer system, and entering statistics onrack format log
+ Advise the front desk and engineering departments of special
heavy duty cleaning of rooms, inform housekeeping personnel of
special cleaning assignments.
+ Ensure that the Executive Housekeeper, Assistant Executive
Housekeepers and Supervisors are advised of group, VIP and
pre-registered arrivals, special requests from guests, out of order
+ Receive incoming telephone calls from guests and relay
messages to the appropriate personnel; maintain daily log of all
+ Coordinate all maintenance requests between supervisors,
locksmith and engineering departments.
+ Track and record all loaned items, generate a report of
missing items for the Executive Housekeeper.
+ Prepare daily volume reports listing occupied rooms,
vacant/dirty rooms, due outs, number of suites and swing shift
+ Recording all sick calls, late calls and early outs.
+ Perform related duties as assigned by supervisor.
KNOWLEDGE, SKILLS & ABILITIES
+ Ability to maintain confidentiality of sensitive
+ Understand and comply with all company and departmental rules
and regulations, policies and procedures.
+ High school education or equivalent preferred.
+ Bi-lingual in Spanish preferred but not required.
+ Previous housekeeping; telephone; and computer experience is
recommended but not required.
PHYSICAL DEMANDS & WORK ENVIRONMENT
+ Work is performed in areas which may be unusually warm, cold
+ Constant awareness is required of surrounding areas to insure
safety of employees and guests. Must be able to work in a drug-free
environment and pass a chemical dependency test as required.
+ Constant sitting, communication skills including speaking and
understanding English through personal contact, telephone, reading
and writing English.
+ Frequent grasping, reaching, bending, twisting, telephone
+ Occasional carrying, kneeling, squatting, handling, sorting,
filing, lifting 5 lbs to 20 lbs.
+ Seldom requires overhead lifting of no more than 20 lbs.
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice. Essential duties must be performed with or
without reasonable accommodation.
Caesars Entertainment joins two successful gaming leaders,
Caesars Entertainment and Eldorado Resorts, who have come together
to create the largest and most diversified collection of
destinations across the U.S.
Boasting many of the world's most prestigious gaming brands, we
are the global leader in gaming and hospitality. While each of our
over 55 world-class resorts offer its own unique amenities, all
share a common goal of providing unparalleled family-style service
and exhilarating experiences.
Your Empire awaits.
External Job Title (visible on Career Portal): Housekeeping
Office Clerk/Circus Circus
Department: Hotel Housekeeping
External Company URL:
Street: 407 N Virginia St