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Company: Eldorado Resorts, Inc.
Location: Reno
Posted on: June 12, 2021

Job Description:

Caesars Entertainment presents a one of a kind, unified and distinguished resort experience with THE ROW, in the heart of Reno, comprised of six contiguous city blocks, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. THE ROW encompasses numerous restaurants, bars and lounges, entertainment venues, nightspots, over 4,000 luxury rooms and suites, 227,000 square feet of casino space, Reno's only Topgolf Swing Suite and the BEST Team Members in the industry!

For more information about THE ROW, visit!


Under the direction of the Executive Housekeeper; Assistant Executive Housekeepers and Supervisors, responsible for various administrative tasks and clerical support to Housekeeping personnel.


+ Regular, punctual and predictable attendance and ability to work flexible hours, including overtime,which may be required.

+ Responsible for updating and tracking room status in the computer system, and entering statistics onrack format log sheets.

+ Advise the front desk and engineering departments of special heavy duty cleaning of rooms, inform housekeeping personnel of special cleaning assignments.

+ Ensure that the Executive Housekeeper, Assistant Executive Housekeepers and Supervisors are advised of group, VIP and pre-registered arrivals, special requests from guests, out of order rooms, etc.

+ Receive incoming telephone calls from guests and relay messages to the appropriate personnel; maintain daily log of all calls.

+ Coordinate all maintenance requests between supervisors, locksmith and engineering departments.

+ Track and record all loaned items, generate a report of missing items for the Executive Housekeeper.

+ Prepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites and swing shift duties completed.

+ Recording all sick calls, late calls and early outs.

+ Perform related duties as assigned by supervisor.


+ Ability to maintain confidentiality of sensitive information.

+ Understand and comply with all company and departmental rules and regulations, policies and procedures.

+ High school education or equivalent preferred.

+ Bi-lingual in Spanish preferred but not required.

+ Previous housekeeping; telephone; and computer experience is recommended but not required.


+ Work is performed in areas which may be unusually warm, cold or noisy.

+ Constant awareness is required of surrounding areas to insure safety of employees and guests. Must be able to work in a drug-free environment and pass a chemical dependency test as required.

+ Constant sitting, communication skills including speaking and understanding English through personal contact, telephone, reading and writing English.

+ Frequent grasping, reaching, bending, twisting, telephone use.

+ Occasional carrying, kneeling, squatting, handling, sorting, filing, lifting 5 lbs to 20 lbs.

+ Seldom requires overhead lifting of no more than 20 lbs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world's most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

External Job Title (visible on Career Portal): Housekeeping Office Clerk/Circus Circus

Department: Hotel Housekeeping

Shift: Day

External Company URL:

Street: 407 N Virginia St

Keywords: Eldorado Resorts, Inc., Reno , Clerk, Other , Reno, Nevada

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