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Customer Service

Company: Top Tier Solution
Location: Reno
Posted on: June 13, 2021

Job Description:

As a leader in the marketing industry, we have obtained our prestigious client base with our innovative campaigns and ability to reinvent ourselves over the years. However- one aspect of our business that we refuse to compromise or change is our commitment to customer service.

We know that the reason we are rapidly expanding is a combination of our satisfied clients, expanding customer base, and most of all- our all star Customer Service Team. Our comprehensive training and opportunities for advancement have allowed our rookie team members to evolve into members of the management staff. As a result, we have big shoes to fill as we hire a brand new team of Customer Service Representatives.

Responsibilities:

  • Effectively communicating with customers to insure that they have a positive experience
  • Actively listening to customer needs and tailoring promotions to satisfy them
  • Introducing new products by initiating interest in new customers
  • Building relationships with new customers and maintaining current customer base
  • Gaining in depth product knowledge through classroom training
  • Motivating the team and collaborate to contribute to overall success
  • Consistently upholding a positive and professional demeanor
  • Assist with training and development of new team members

Skills Needed to Succeed:

  • 0 - 3 years of prior experience in customer service, restaurant, and/or hospitality
  • Exceptional communication skills both verbal and written
  • Passionate and eager to learn new skills
  • Charismatic and outgoing personality
  • Thrives in a team environment and is also self sufficient
  • Curious and inquisitive
  • Excellent presentation skills
  • Leadership qualities
  • Ability to adapt to different environments

Requirements:

  • High School Diploma or equivalent
  • Must be a U.S. Citizen
  • Ability to work full time

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Keywords: Top Tier Solution, Reno , Customer Service, Other , Reno, Nevada

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