Under general supervision provides a dining experience that
meets or exceeds guests' expectations by processing orders and
presenting properly prepared meals in a timely fashion; and
performs other duties as required.
Positions in this specification are assigned to Angelina's
Exercises no supervision.
ESSENTIAL FUNCTIONS: (This class specification may not include
all the duties listed, nor do the examples cover all the duties
that may be performed.)
Greet guests as they are seated by introducing oneself to the
party and informing them that the incumbent will be serving them;
answer guests' questions about menu items and inform them about
specials, making choice suggestions or recommendations upon request
in order to practice the highest standards of We Rock guest
Write up guests' food orders and transmit orders to the kitchen
for timely preparation; receive beverage orders and ensure their
timely delivery personally or transmit orders to other staff for
delivery to increase guest satisfaction.
Ensure that all food items are properly prepared, promptly and
appetizingly presented by coordinating each order with
back-of-the-house staff so that service times are not
Observe diners during the course of the meal, stopping by to
determine that guests are satisfied with the food, to respond to
additional service requirements and to determine when guests have
completed their meal, providing timely presentation of the
Respond to guests' questions, using the Quick Reference Guide,
providing information about casino gaming promotions, special and
other events and/or programs in order to assist guests, advertise
marketing campaigns and encourage guest attendance and
Respond to public inquiries in a courteous manner to provide
information within the area of assignment.
Must be at least 21 years of age at time of application and be
able to obtain Alcohol Awareness Certification