RenoRecruiter Since 2001
the smart solution for Reno jobs

Retail Associate

Company: Ross Stores
Location: Reno
Posted on: April 10, 2021

Job Description:

Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

    COMPETENCIES:

    • Manages Work Processes
    • Business Acumen
    • Plans, Aligns & Prioritizes
    • Builds Talent
    • Collaborates
    • Leading by Example
    • Communicates Effectively
    • Ensures Accountability & Execution

      QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

      • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
      • Ability to perform basic mathematical calculations commonly used in retail environments.

        PHYSICAL REQUIREMENTS/ADA:

        • Ability to use all Store equipment, including PDTs, registers and PC as required.
        • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
        • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
        • Ability to occasionally push, pull and lift more than 25 pounds.
        • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
        • Certain assignments may require other qualifications and skills.
        • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

          SUPERVISORY RESPONSIBILITIES:

          None

          DISCLAIMER

          This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

          Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Keywords: Ross Stores, Reno , Retail Associate, Other , Reno, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Delivery Driver
Description: Does being out on the open road not in the office/store all day get you excited While it takes some great people to serve our customers from the inside, our Delivery Driver jobs are for those who want (more...)
Company: Riebes Auto Parts LLC
Location: Grass Valley
Posted on: 04/21/2021

Shopper - grocery pros wanted for up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: North San Juan
Posted on: 04/21/2021

Retail Sales Consultant PT Kittery Premium Outlets Kittery, Me
Description: Contribute to the sales profitability
Company: Swarovski Retail Ventures
Location: Roseville
Posted on: 04/21/2021


Now Hiring Nanny Needed For 3 Children In Roseville
Description: Roseville family needs a part-time nanny. Must love kids Our ideal match will meet the requirements
Company: Care.com
Location: Roseville
Posted on: 04/21/2021

The Home Depot: Lot Associate
Description: Lot Associate 393205117
Company: The Home Depot
Location: Camino
Posted on: 04/21/2021

Receptionist
Description: About Atlantic Street Pet Emergency Center PEC :Pet Emergency Center is open 24 hours a day and is staffed by a team of highly skilled, compassionate veterinarians and veterinary technicians who are (more...)
Company: Ethos Veterinary Health
Location: Roseville
Posted on: 04/21/2021

PT Retail Merchandiser Warren, Pa Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Roseville
Posted on: 04/21/2021

Gutter Installers, Service Technicians, Roof Repair Technicians
Description: Job Description 1000 sign-on bonus Byers Enterprises has immediate openings for: - Gutter Installers Gutter Installers work as teams of two or more to complete installations
Company: Byers Enterprises
Location: Grass Valley
Posted on: 04/21/2021

Home Care Caregiver - Urgent Need, bonus offered
Description: No Certification No Problem We are hiring caregivers of all skill levels to provide compassionate In Home Care to some of our friendly senior clientele. Our caregivers enjoy perks
Company: CareInHomes
Location: Foresthill
Posted on: 04/21/2021

Restaurant Team Member - Crew (290 - Granite Bay)
Description: Restaurant Team Member - Crew 290 - Granite Bay 21008286 br Description br CULTIVATING A BETTER WORLD br Food served fast doesn't have to be a typical fast food experience. Chipotle has always (more...)
Company: Chipotle
Location: Roseville
Posted on: 04/21/2021

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds