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IT Asset Coordinator

Company: Renown Health
Location: Reno
Posted on: April 10, 2021

Job Description:

Position Purpose Under the direction of the Director of IT Asset Management and Client Services, this position is responsible for the inventory, configuration, tracking and management of IT hardware and software assets in the asset management system, throughout the IT asset lifecycle. This position also processes IT hardware and software orders, and maintains and replenishes inventory levels of IT hardware and coordinates the deployment of equipment to ensure that IT hardware and software requests are fulfilled in a timely fashion. Effectively communicates the policies and procedures necessary for procurement and management of IT assets.

Perform other duties as required position requirements. Nature and Scope Asset Acquisition:

This position is responsible for being a point of contact for new desktop hardware and software acquisition inquiries;

Creates requisitions for IT items being purchased with operating funds for all departments and creates capital equipment requests for IT;

Provides IT Managers and Purchasing assistance with contract renewals;

Ensures software purchases are completed and licenses are maintained;

Optimizes cost savings for new purchases and maintenance renewals;

Processes invoices to ensure they are paid in a timely manner through Accounts Payable.

Asset Management:

Receives IT hardware and software against purchase order, affixes an asset tag on IT hardware;

Enters IT asset (hardware/software) information into asset management system for accurate tracking and assignment of assets;

Responsible for updating the IT asset database and tracking and maintaining accurate inventory records;

Initiates RMAs with the appropriate vendors and ensures the RMAs are processed correctly for full refunds or asset replacements;

Ensures that service tickets are updated and appropriately assigned to the IT Desktop Support technician for pickup and deployment;

Completes internal audits of software and hardware records to ensure accuracy and licensing compliance;

Works with desktop engineers and hardware vendors to create hardware life cycle roadmap for IT equipment;

Able to prepare and analyze financial reports, utilizing asset records and vendor-provided reports to include calculations of cost;

Complies and enforces any Information Protection and IT Asset Management policies as appropriate;

Manages IT hardware for Legal holds and key custodians per policy.

Asset Disposal:

Follows Renown's policies and procedures for retiring IT capital assets;

Coordinates the proper disposal of all IT assets with authorized IT Asset Disposal Company;

Updates asset database to reflect retirement of items being decommissioned, removes hard drive/media from all IT hardware (computers, servers, printers, etc.) and appropriately destroys items based on ITAM and healthcare requirements.

This position does notprovide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications

Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires Bachelors in Business Administration or equivalent in Computer Science or equivalent related experience. Requires knowledge of computer hardware, software, peripherals, and database development. Experience: 3 years experience in IT Asset Management, the computer field and Procurement preferred. A minimum of 3 years experience working with databases and/or data resource management required. License(s): None. Certification(s): A+ Hardware/Operating System preferred. One or more of the following certifications preferred: ITILv3, IAITAM's CAMP, CSAM, CHAMP Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word. Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Keywords: Renown Health, Reno , IT Asset Coordinator, Other , Reno, Nevada

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