Attendant-Member Services-Club- The Ritz-Carlton, Lake Tahoe (14001Y0N)
Posted on: April 8, 2021
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, Lake Tahoe, located at 13031 Ritz-Carlton
Highlands Court, Truckee, CA, 96161 currently has the following
Attendant-Member Services-Club (14001Y0N): Greet and escort
Residence owners, members, vendors, and guests. Supply Residence
owners, members, guests, and visitors with directions and
information regarding property amenities, services, hours of
operation, and local areas of interest and activities. Arrange
transportation (e.g., taxi cab, shuttle bus, limousine/sedan
service) for guests/visitors, and record advance transportation
request as needed. Deliver items (e.g., messages, mail, faxes,
packages, flowers) to guest rooms. Communicate parking procedures
to guests/visitors. Monitor the Members/Owners Lounge for seating
availability, service, safety, and wellbeing of guests. Complete
closing duties in the Lounge, including storing all reusable goods;
breaking down and cleaning all equipment and areas; returning
equipment to proper locations; locking refrigerators; restocking
items, locking doors, and completing daily cleaning checklist.
Assist Residence owners, members, guests and visitors in and out of
vehicles, including assisting with transporting groceries, luggage,
and/or packages to and from cars, units and other areas. Assist in
directing all moving and delivery personnel to loading dock.
Communicate Residence owner, member, or guest issues with vehicles
to Valet Lead, and assist in resolution. Polish luggage carts and
maintain cleanliness of carts.
Complete pre-arrival quality inspections/ensure
Everything-In-Working-Order (EIWO) and address issues. Respond to
maintenance requests from guests in residence and involve hotel
engineering when needed. Ensure cleanliness and upkeep of the
Follow all company policies and procedures, and report accidents,
injuries, and unsafe work conditions to manager. Maintain awareness
of undesirable persons on property premises. Ensure uniform and
personal appearances are clean and professional, and maintain
confidentiality of proprietary information. Welcome and acknowledge
all guests, anticipate and address guests? service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 50 pounds without assistance. Perform other
reasonable job duties as requested.
We invite you to learn more about this position and apply at:
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Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: , Reno , Attendant-Member Services-Club- The Ritz-Carlton, Lake Tahoe (14001Y0N), Other , Truckee, Nevada
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