Patient Call Specialist Lead
Company: University Health
Location: Reno
Posted on: February 22, 2021
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Job Description:
EOE Statement We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status or any other
characteristic protected by law. Category Healthcare Description
Job SummaryThis is a working position with duties for leading the
daily workflow of the Patient Access Shared Services Unit. The
primary role and responsibility of this position will be to answer
all incoming calls to the assigned clinics. This position is meant
to facilitate optimal patient access and maximize accuracy of data
entry for scheduling and clinical messages. This requires high
focus on positive customer service and data integrity for better
clinical outcomes. This position will also help the patient have a
more concise, efficient interaction with front line staff in order
to ensure clinic flow to produce at the desired level. This will
also hold true for the appropriate financial recoupment from the
billing office to take place. Other duties as assigned. Position
Requirements Education, Licenses, Certifications and Experience
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Keywords: University Health, Reno , Patient Call Specialist Lead, Other , Reno, Nevada
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