Learning Specialist-Customer Fulfillment Center
Company: MSC Industrial Supply Co., Inc.
Location: Reno
Posted on: January 12, 2021
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Job Description:
Build a better career with MSC. Serving customer and community
starts with the very best people doing their very best work. That
is precisely what we have at MSC Industrial Supply Co., a leading
North American distributor of metalworking and maintenance, repair,
and operations (MRO) products and services. Watch HERE to find out
why you should work at MSC and join us as we continue to build a
diverse and inclusive workplace. Requisition ID :--5684 Employment
Type :--Full Time Job Category :--Learning and Development Work
Location : Reno, NV (Whse) State or Province :--Nevada (US-NV)
Potential Work--Location :--United States : Nevada : Reno As a
Training Specialist you'll be responsible for identifying,
developing, facilitating and coordinating training programs and
initiatives for various levels of associates including management
in our Customer Fulfillment Center. In this dynamic role you will
be driving the success of our associates through all technical,
soft-skill, company and new hire training of warehouse team
members, leadership teams, and, in some locations, customer care
associates.HOW YOU'LL CONTRIBUTETranslate your passion for coaching
associates to become more successful in their role and aligned with
our mission to become the best industrial supplier in the world. *
Prepare and deliver all company training programs to warehouse,
call center and leadership teams ensuring transference of skills
and knowledge by utilizing adult learning methods.* Work with
leadership and the Learning & Organizational Development team to
conduct a comprehensive needs analysis to identity learning
solutions to better serve team members.* Create training aids to be
implemented in On-the-Job training programs* Analyze productivity
and quality reports to evaluate learning effectiveness.WHAT IT
TAKES The engaging and motivating training professional we seek
should have these skills and competencies.* Minimum of 3-5 years'
experience training and/or facilitation experience in distribution,
warehouse, customer service and/or inside sales environments *
Strong verbal, written and presentation skills* Excellent time
management and organizational skills* Proficiency in Microsoft
Office Suite* Ability to work independently and collaboratively in
a fast-paced environment* Be comfortable working in an environment
that includes all areas of a distribution center* Bachelor's degree
or the equivalent experience* Valid driver's license and ability to
travel up to 25% of the timeWhy MSC People. Collaboration. Insight.
That's how you build something that works.Built on a foundation of
trust, MSC works side by side with our customers to help them drive
business results. With more than one million product offerings and
75+ years of experience across industries, MSC strives to help our
customers achieve greater productivity, profitability, and growth
through inventory management and other innovative supply chain
solutions. We care about our associates and have programs in place
to help our 6,500+ team members achieve their potential. When you
join our team, you will receive rewards and recognition for your
contributions, training and professional development opportunities,
as well as a variety of benefits to support you and your family's
health, well-being, and financial future.If you are inspired to
learn, take risks, and succeed as a team, you can build a better
career at MSC.Equal Opportunity Statement At MSC, we are committed
to providing an environment of mutual respect where equal
employment opportunities are available to all qualified applicants
and our associates without regard to race, color, religion, age,
sex, national origin, disability, protected veteran status, sexual
orientation, gender identity/expression or any category protected
by applicable law.
Keywords: MSC Industrial Supply Co., Inc., Reno , Learning Specialist-Customer Fulfillment Center, Other , Reno, Nevada
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