Operations Leader
Company: Microsoft
Location: Reno
Posted on: January 9, 2021
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Job Description:
The Billing Process Lead within Microsoft Business Operations
(MBO) will be responsible for cross-company stewardship,
architecture, capability, extensibility, and portfolio management
of transaction design, maturity, performance, metrics, continuous
improvement and innovation for the company's Order to Cash core
business process. This leader will play a mission critical role
accountable for enabling ease of doing business with Microsoft
customers and partners and company to scale through process
excellence, standardization and automation. This role will
collaborate with the Business Process Management, functional teams,
partners and field resources to deliver best in class, integrated
ordering and billing process, services and support experiences. And
will identify and implement industry best practices to improve
existing and modernize order/adjustments processes, demonstrating
impact within a results-driven, highly ambiguous and dynamic
environment.The ideal candidate is comfortable working in a highly
matrixed, multinational organization, exhibits outstanding
organizational, planning, communication, judgement and negotiation
skills, uses data and analytics to drive performance insights and
improvements and has strong customer and compliance
focus.ResponsibilitiesProcess Area LeadershipStewardship:
Keywords: Microsoft, Reno , Operations Leader, Other , Reno, Nevada
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