RenoRecruiter Since 2001
the smart solution for Reno jobs

Health Coordinator

Company: Renown Health
Location: Reno
Posted on: November 21, 2020

Job Description:

Job Description Nature and Scope: The incumbent functions as a representative of Hometown Health to provide appropriate responses to its customers and consumers regarding Plan benefits to include, but not limited to eligibility, provider network, referral and authorization process, claims payment, as well as policies and procedures. This will be done in a consistently service-oriented manner to provide the highest level of satisfaction. The incumbent also functions as a representative of the Renown Medical Group. Per local, statewide or nationally determined protocol and physician peer-reviewed recommendations, or in compliance with those initiatives or regulations, the incumbent will have the following responsibilities: * Identify the unique health care needs of individuals in targeted cohorts * Assists customers in utilizing resources, including scheduling appointments and assisting with completion of applications for programs for which they may be eligible * Advises customers on issues related to diagnostic/preventive screenings, such as breast cancer screening, pap smears, colorectal, or diabetes screenings. Also, advises on issues related to improving general health in regards to nutrition, physical activity and/or tobacco cessation, as well as referring on issues related to mental health, substance abuse * Performs chart review and assessment of care gaps or opportunities, and effectively communicates care gaps to customers and/or care team members * Assists with communicating plans and goals set by the care team, and assists with disease prevention and management, social determinants, and issues related to self-care * Assists customers in creating a healthy vision and goals for their health & wellness program. Refer to nurses, social workers and pharmacists as indicated by patients' needs Knowledge, Skills & Abilities: * Ability to exercise appropriate response procedures on inquiries, complaints and e-mails needing review and additional follow up prior to providing responses * Communicates well with customers in person, by phone, or in writing, including the ability to deliver effective telephonic and in person coaching in a manner that promotes positive behavior change * Ability to adapt various coaching and education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each customer served * Superior customer service behaviors and standards * Demonstrated professionalism and diplomacy with interacting with customers of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews * Keeps abreast of community resources to assist patients with social determinants of health, such as transportation, food, housing and obtaining necessary medications * Knowledge of health care processes and procedures This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications: Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. MA license (CMA, RMA), Certified Nursing Assistant (CNA), Certified Pharmacy Technician, or a Bachelor's degree in a health related field required. Experience: Requires two years of experience in a position involving customer service. One (1) year of experience in a position directly or indirectly associated with group health benefits, or medical back office experience preferred. Ability to speak Spanish preferred. License(s): Certification(s): Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Keywords: Renown Health, Reno , Health Coordinator, Other , Reno, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


MERCHANDISING
Description: MERCHANDISING 349972774 Dutch Flat, California, US, 95714 Merchandising Execution Associates: All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising (more...)
Company: The Home Depot
Location: Roseville
Posted on: 12/4/2020

Shipt: Work In Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like
Company: Shipt
Location: Roseville
Posted on: 12/4/2020

Shipt: Grocery Shopper And Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home
Company: Shipt
Location: Roseville
Posted on: 12/4/2020


Seasonal Sales Associate (Brick Specialist) - Westfield Galleria/Roseville, CA
Description: Are you excited to deliver inspirational retail experiences to LEGO fans of all ages Join the LEGO Brand Retail team as a Seasonal Brick Specialist and provide inspirational guest experiences (more...)
Company: Lego Group
Location: Roseville
Posted on: 12/4/2020

Shipt: Supplement Your Warehouse Income - Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Roseville
Posted on: 12/4/2020

Shipt: Shopper – Grocery Pros Wanted For Up To $22 An Hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Roseville
Posted on: 12/4/2020

Shipt: Food Store Shopper And Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers (more...)
Company: Shipt
Location: Roseville
Posted on: 12/4/2020

MERCHANDISING
Description: MERCHANDISING 349970829 Roseville, California, US, 95661 Merchandising Execution Associates: All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising (more...)
Company: The Home Depot
Location: Roseville
Posted on: 12/4/2020

Shipt: Food Store Shopper And Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home
Company: Shipt
Location: Roseville
Posted on: 12/4/2020

Be A Shipt Shopper, Aka Paid Grocery Pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like
Company: Shipt
Location: Roseville
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds