Scheduler - Infusion
Company: Renown Health
Posted on: October 18, 2020
This position provides quality and knowledgeable coordination of
patient exam scheduling, knowledge of exams, exam preparations,
accurate patient instructions, and providing customer service to
the public, physicians, and all areas within Renown Health.
NATURE AND SCOPE:
The incumbent schedules examinations for Renown Health locations.
The major challenges for this position are answering multiple phone
line systems with heavy volume of calls, processing a high volume
of paperwork, scheduling procedures accurately. Position requires
knowledge of pertinent exams (excluding specialty exams - imaging),
and possessing the ability to communicate pertinent and accurate
information to the patient, patient families, community, and other
healthcare professionals in a positive, professional, and confident
The incumbent is further challenged to possess the ability to
function efficiently, accurately, and pleasantly under pressure,
identify and maintain priorities, and to simultaneously respond to
requests from a variety of individuals while remaining courteous
This position holds high standards of performance and respect for
confidentiality, as well as providing a superior level of customer
service at all times and knowledge while dealing with individuals
of all levels.
This position does not provide patient care.
The foregoing description is not intended and should not be
construed to be an exhaustive list of all responsibilities, skills
and efforts or work conditions associated with the job. It is
intended to be an accurate reflection of the general nature and
level of the job.
MINIMUM QUALIFICATIONS: Requirements - Required and/or
Must have working-level knowledge of the English language,
including reading, writing and speaking English.
Excellent written/oral communication skills required. Applicant
must be able to work effectively with diverse groups of individuals
as well as possess the ability to work well under pressure. Prefer
one-year office experience. Applicants with experience in a
healthcare setting will be given preference.
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers
skills necessary to complete online learning requirements for
job-specific competencies, access online forms and policies,
complete online benefits enrollment, etc.
Keywords: Renown Health, Reno , Scheduler - Infusion, Other , Reno, Nevada
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