Director of Spa/Salon
Company: Atlantis Casino Resort Spa
Posted on: September 13, 2020
Atlantis Casino Resort Spa, in Reno, Nevada, has a career
opportunity and is looking for someone with a proven track record
to be the Director of Spa/Salon. Monarch Casino & Resort, Inc.
(MCRI), is publicly traded and the parent company of Atlantis.
Atlantis has been recognized by Forbes as one of America’s Best
Mid-size Employers.. The incumbent, as with all members of the
Atlantis Casino Resort Spa Team, provides excellent customer
service to all Team Members, is expected to conduct himself/herself
in a manner which demonstrates initiative, professionalism,
personal awareness, integrity, and exercises confidentiality in the
appropriate areas of his/her performance. The incumbent shares in
the Atlantis Casino Resort Spa support of the company’s Vision,
Mission, Values and consistently performs all functions in a
fashion that inspires and motivates others to actively pursue them.
As part of the leadership team, role models the expected behaviors
of service, positive attitude, cooperation and accountability.
Engenders trust in others and develops credible relationships at
all levels.. Atlantis luxuriously designed and beautifully
appointed, Spa Atlantis is the only spa in northern Nevada to
receive a highly-coveted Forbes Travel Guide Four-Star designation.
With 30,000 square feet of lavish space, we offer exquisite
treatments from around the world and a wide range of spa amenities
including three co-ed lounges, 15 luxurious treatment rooms, an
exceptionally-equipped Cardio Fitness Center, year-round indoor
whirlpools and atrium pool, along with an outdoor pool and
whirlpool.. Help our guests unwind, relax and escape in the
tranquility of the Atlantis Spa. All Spa positions will be
responsible for having exceptional guest service ability and
commitment to providing the guest with an ultimate spa experience..
Spa Atlantis Awarded Prestigious Four-Star Award for 2020.
Responsibilities:. ESSENTIAL JOB FUNCTIONS:. Hire, train, and
evaluate staff - oversee day-to-day operations and maintenance of
the Spa/Salon to include overall exceptional guest service,
cleanliness, maintenance/resources and supplies.. Ensure that all
staff members are consistently executing the Forbes Four-Star
standards to create an exceptional guest experience. Partner with
the Marketing Team to maximize opportunities (specials) to drive
occupancy and revenue. Create and execute budgets, forecasts and
efficient scheduling. Maintain proper inventory levels at all
times. Research new product lines, services and treatments to
improve offerings. Create, train and execute retail sales goals
with Team. Track all sales progress for monthly financial meetings
to meet budget. Continuous education on all products, treatments
and industry trends.. Monitor operations and ensure compliance with
applicable health, safety and hygiene standards.. Sets goals,
deadlines and objectives for Team and individual accountability.
Coordinate facility schedules to maximize usage and efficiency.
Minimize turnover with effective in-house onboarding, training,
coaching, and clear performance expectations. Supervises and
provides disciplinary measures for staff. Maintain overall ambience
of Spa and Salon’s visual standards and dress code. Additional
responsibilities will include:. Regular attendance is an essential
function for this position. Organizing and cleaning stock rooms,
retail and reception areas. Ensuring the Spa retail therapy area is
completely stocked at all times. Tagging and putting new products
out on the shelves and back stock in stock room cages.
Qualifications:. TECHNICAL/PROFESSIONAL KNOWLEDGE. 5+ years of Spa
& Salon Management experience. Bachelor's Degree or above +
additional industry certifications and training desired..
Exceptional computer skills and working knowledge of phone system,
computer system and software programs. Excellent communication
skills and well versed in the English language. Ideal candidate
must possess exceptional interpersonal and guest service skills..
Available to work all shifts, including nights, weekends and
holidays.. DESIRED COMPETENCIES. Ethics - Treats people with
respect; Keeps commitments; Inspires the trust of others; Works
with ethical integrity; Upholds organizational values.. Leadership
- Exhibits confidence in self and others; Inspires and motivates
others to perform well; Effectively influences actions and opinions
of others; Inspires respect and trust; Accepts feedback from
others; Provides vision and inspiration to peers and subordinates;
Gives appropriate recognition to others; Displays passion and
optimism; Mobilizes others to fulfill the vision.. Written
Communication - Writes clearly and informatively; Edits work for
spelling and grammar; Varies writing style to meet needs; Presents
numerical data effectively; Able to read and interpret written
information.. Problem Solving - Identifies and resolves problems in
a timely manner; Gathers and analyzes information skillfully;
Develops alternative solutions; Works well in group problem solving
situations; Uses reason even when dealing with emotional topics..
Strategic Thinking - Develops strategies to achieve organizational
goals; Understands organization's strengths & weaknesses; Analyzes
market and competition; Identifies external threats and
opportunities; Adapts strategy to changing conditions.. Judgment -
Displays willingness to make decisions; Exhibits sound and accurate
judgment; Supports and explains reasoning for decisions; Includes
appropriate people in decision-making process; Makes timely
decisions.. Planning/Organizing - Prioritizes and plans work
activities; Uses time efficiently; Plans for additional resources;
Sets goals and objectives; Organizes or schedules other people and
their tasks; Develops realistic action plans.. Business Acumen -
Understands business implications of decisions; Displays
orientation to profitability; Demonstrates knowledge of market and
competition; Aligns work with strategic goals.. Professionalism -
Approaches others in a tactful manner; Reacts well under pressure;
Treats others with respect and consideration regardless of their
status or position; Accepts responsibility for own actions; Follows
through on commitments. Quality - Demonstrates accuracy and
thoroughness; Looks for ways to improve and promote quality;
Applies feedback to improve performance; Monitors own work to
ensure quality.. The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.. While performing
the duties of this job, the employee is occasionally required to
stand; walk; sit; use hands to finger, handle or feel objects,
tools or controls; reach with hands and arms; climb stairs;
balance; stoop, kneel crouch or crawl; talk, and hear. The employee
must occasionally lift and/or move up to 25 pounds. Specific vision
abilities required by the job include close vision, distance
vision, color vision, peripheral vision, depth perception and the
ability to focus.. Atlantis Casino Resort & Spa - 1 day ago - save
job. Get job updates from Atlantis Casino Resort & Spa. Atlantis
Casino Resort Spa is consistently ranked the #1 Reno resort on
TripAdvisor, has the prestigious AAA Four Diamond designation,
an.... Thousands of employers search for candidates on Indeed
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Keywords: Atlantis Casino Resort Spa, Reno , Director of Spa/Salon, Other , Reno, Nevada
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