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General Manager Fulfillment Center

Company: Overhead Door Corporation
Location: Reno
Posted on: September 12, 2020

Job Description:

As a General Manager, you are responsible for the operations of the warehouse at a high volume, fast-paced distribution center. This position is accountable for achieving overall operating results consistent with individual and company performance goals. Specifically, you will be responsible for the annual operating plan and budget for your facilities. You will direct communication and collaboration with customers of the distribution center to ensure results meet or exceed customer expectations for product quality and service reliability, speed, and accuracy. You will be responsible for overseeing maintenance processes, record keeping, safety protocol, security services, and inventory control to ensure distribution center work teams, service providers, equipment, and physical assets are safe and secure. Additionally, you will be responsible for recruitment and training of team members, as well as ensuring ongoing skills development and coaching is provided to improve job performance and enable individuals to improve their advancement potential within the organization.

Responsibilities

Drive a high level of customer service resulting in significant market penetration for door and operator products.

Maintain sufficient inventory levels to meet existing and potential demand for product.

Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure each functional area are delivering on operating goals.

Assess business conditions, evaluates emerging business needs (e.g., seasonality, promotion events) and takes action to address near-term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution system.

Oversee preparation of the annual operating budget for assigned warehouses, garage, fleet, offices and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution.

Prepare, evaluate and approve capital expenditure proposals to replace or upgrade facilities and equipment and submit proposals with justification to the director of distribution for entry into the annual capital budgeting process for warehouse and distribution.

Direct the adoption and use of improved processes, new equipment and new facilities; accountable for achieving incremental business results from the use of these investments.

Create high customer service expectations among team members; monitor results with customers to ensure performance is meeting expectations and take action to correct performance gaps and/or address improvement opportunities.

Maintain a safe environment for team members and visitors in accordance with company policies and health and safety regulations; accountable for providing a safe work environment, elimination of accidents and the security of distribution center facilities and team members while on company property.

Oversee record keeping, inspections, audits and safety training.

Conduct performance appraisals and coach direct reports to enhance individual and team performance.

Assist in the development of individual and team performance improvement goals aimed at supporting achievement of company objectives.

Develop and maintain a succession plan; accountable for training and staffing activities that provide equal opportunity for motivated team members to advance in the organization.

Monitor the effectiveness of development and skill building systems against productivity and employee turnover goals and take corrective action as needed.

In addition, he / she will establish and maintain relationships with key residential customers within his / her respective area.

Develop and maintain customer/vendor relationships

Qualifications Minimum of 5 years experience in product sales and business operations management and working directly with customers

Working knowledge and proficiency with MS Word, Excel,

Excellent written and verbal communication skills, self motivated, self starter, sense of urgency, personable, extroverted

personality and well organized.

Strong leadership and business metrics management skills.

Education

- College degree in Sales, Marketing or Business preferred, but not mandatory. My Profile Create and manage profiles for future opportunities.

At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!

Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.

Overhead Door is proud to be a drug free environment.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Keywords: Overhead Door Corporation, Reno , General Manager Fulfillment Center, Other , Reno, Nevada

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