As a General Manager, you are responsible for the operations of
the warehouse at a high volume, fast-paced distribution center.
This position is accountable for achieving overall operating
results consistent with individual and company performance goals.
Specifically, you will be responsible for the annual operating plan
and budget for your facilities. You will direct communication and
collaboration with customers of the distribution center to ensure
results meet or exceed customer expectations for product quality
and service reliability, speed, and accuracy. You will be
responsible for overseeing maintenance processes, record keeping,
safety protocol, security services, and inventory control to ensure
distribution center work teams, service providers, equipment, and
physical assets are safe and secure. Additionally, you will be
responsible for recruitment and training of team members, as well
as ensuring ongoing skills development and coaching is provided to
improve job performance and enable individuals to improve their
advancement potential within the organization.
Drive a high level of customer service resulting in significant
market penetration for door and operator products.
Maintain sufficient inventory levels to meet existing and
potential demand for product.
Review and evaluate performance of all distribution center
functions, address performance gaps, and take corrective action, as
needed, to ensure each functional area are delivering on operating
Assess business conditions, evaluates emerging business needs
(e.g., seasonality, promotion events) and takes action to address
near-term opportunities to improve service, reduce costs and/or
generate incremental revenue to enhance operational results across
the distribution system.
Oversee preparation of the annual operating budget for assigned
warehouses, garage, fleet, offices and support functions; evaluate
and adjust proposed budgets to achieve overall company goals and
approve final operating budgets for submission to the director of
Prepare, evaluate and approve capital expenditure proposals to
replace or upgrade facilities and equipment and submit proposals
with justification to the director of distribution for entry into
the annual capital budgeting process for warehouse and
Direct the adoption and use of improved processes, new equipment
and new facilities; accountable for achieving incremental business
results from the use of these investments.
Create high customer service expectations among team members;
monitor results with customers to ensure performance is meeting
expectations and take action to correct performance gaps and/or
address improvement opportunities.
Maintain a safe environment for team members and visitors in
accordance with company policies and health and safety regulations;
accountable for providing a safe work environment, elimination of
accidents and the security of distribution center facilities and
team members while on company property.
Oversee record keeping, inspections, audits and safety
Conduct performance appraisals and coach direct reports to
enhance individual and team performance.
Assist in the development of individual and team performance
improvement goals aimed at supporting achievement of company
Develop and maintain a succession plan; accountable for training
and staffing activities that provide equal opportunity for
motivated team members to advance in the organization.
Monitor the effectiveness of development and skill building
systems against productivity and employee turnover goals and take
corrective action as needed.
In addition, he / she will establish and maintain relationships
with key residential customers within his / her respective
Develop and maintain customer/vendor relationships
Qualifications Minimum of 5 years experience in product sales
and business operations management and working directly with
Working knowledge and proficiency with MS Word, Excel,
Excellent written and verbal communication skills, self
motivated, self starter, sense of urgency, personable,
personality and well organized.
Strong leadership and business metrics management skills.
- College degree in Sales, Marketing or Business preferred, but
not mandatory. My Profile Create and manage profiles for future
At Overhead Door Corporation, we recognize people as the core of
our strength. We offer our employees a collaborative culture and
the opportunity to make the most of your talents. Join our team to
earn bragging rights by belonging to an industry leading, world
class organization. If you are interested in becoming part of a
Powerful team of People, view our career opportunities!
Overhead Door Corporation is proud to be an Equal Employment,
Affirmative Action employer of talented people who make things
happen –a powerful and diverse team that includes women,
minorities, individuals with disabilities and covered veterans.
Overhead Door is proud to be a drug free environment.
The following link provides more information regarding the
Federal laws prohibiting discrimination in employment: EEO is the
Law – Notice of Applicant Rights Under the Law
In compliance with the ADA Amendments Act (ADAAA), Overhead Door
Corporation offers accommodations for individuals with disabilities
that want to apply for a position. Request disability