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Intuit is a mission-driven, global financial platform company
that gives everyone the opportunity to prosper. With products like
TurboTax, QuickBooks and Mint, we’re using technology to build
solutions to challenging financial problems for millions of people
around the world.
Overview Intuit is a mission-driven, global financial platform
company that gives everyone the opportunity to prosper. With
products like TurboTax, QuickBooks and Mint, we’re using technology
to build solutions to challenging financial problems for millions
of people around the world.
Overview We are in search of a Head of Payroll Tax Operations
who is excited to lead a multi-level team of >100
employees who support over 500k small businesses on Intuit’s
Payroll products. You will be responsible for managing billions of
dollars in payroll tax payments and filings, the resolution of tax
notices, payroll corrections, and amended tax returns. You are a
customer-obsessed, inspirational leader, with experience in
business process reengineering and automation, in a regulated or
compliance-centric environment. What you'll bring Leadership - you
have inspired and led large teams, with 7+ years leading operations
at scale in domains such as compliance, customer support or
professional services. You are a coach that embraces empowerment,
accountability and a high-performance culture.
BPR/RPA - You have envisioned, designed and deployed new work
strategies that significantly improved cost, quality, service or
speed. You have leveraged technology to automate processes
(including advanced automation with AI, ML, process mining)
Quality Management/Continuous Improvement : Process Excellence
mindset, with experience leveraging PE tool sets (e.g. LEAN, Six
Sigma, Kaizen, TPS, TQM).
Business Acumen - You have had P&L accountability, with a
clear understanding of business levers and implications.
How you will lead Strategist : Develop, implement and execute
transformational plans and strategies over multiple horizons. You
leverage industry learning, trends and best practices coupled with
deep customer & expert insights within your strategies.
Operator : You are a data-driven leader. You’ll manage
performance of our Payroll Tax operating systems and mechanisms -
daily execution, business & KPI reviews, and reporting.
Champion : you are obsessed with our customer’s experience, and
with the experience of the experts that serve them. You advocate
for and champion their voice.
Influencer : You engage and communicate to inspire action and
alignment - with clarity, simplicity, and a passion for our
customers’ success and expert’s experience. You drive and manage
change within and beyond your organizational boundaries (e.g.
product features and design, policies, etc).
Hear from our employees Senior Data Scientist - Machine Learning
Futures Group Conrad leverages tools like natural language
processing and machine learning to help tax analysts and small
business owners use TurboTax and QuickBooks more efficiently. For
Conrad, Intuit is a great place to learn, grow, and take full
ownership of your career path.
Be part of a world-class culture Our culture We know that
innovation thrives in an inclusive environment. We want employees
with a wide range of life experiences to bring new ideas and
perspectives to the table.
Our values are central to our culture. They’ve been our guiding
star since our founding and have allowed us to thrive as we work on
behalf of our 50 million customers.
People who give their best deserve the best in return. We offer
rewards that include everything you’d expect, and even more that
you wouldn’t. Enjoy the best in class perks and benefits at
Our culture and entrepreneurial spirit have earned us a spot on
“Best Companies to Work For” lists year after year. Join us in our
mission to power prosperity around the world.
EOE AA M/F/Vet/Disability. Intuit will consider for employment
qualified applicants with criminal histories in a manner consistent
with requirements of local law.
Intuit is proud to be an equal opportunity and affirmative
action employer. We make employment decisions without regards to
race, color, religion, sex, sexual orientation, gender identity,
national origin, age, veteran status, disability status, pregnancy,
or any other basis protected by federal, state or local law. We
also consider qualified applicants regardless of criminal
histories, consistent with legal requirements. If you need
assistance and/or a reasonable accommodation due to a disability
during the application or recruiting process, please talk with your
recruiter or send a request to TalentAcquisition@intuit.com. For
more information, please read our EEO policy .