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Clinical Lab Assistant

Company: Renown Health
Location: Reno
Posted on: September 6, 2020

Job Description:

Job Description: Position Purpose The primary responsibility for this position will vary and may include any (or a combination of all) of the following: * Under the direction of department leadership (or CLS designated in charge), proficiently collects blood specimens in a timely manner as specified by laboratory policies and procedures and in accordance with federal and state regulations. * Under direction of department leadership (or CLS designated in charge), proficiently receive, prepare, process and store samples for testing; this includes properly tracking and delivering of samples to appropriate departments. Must prepare shipments for, and interact with reference lab. * Uses the laboratory information system to determine test status and keep nursing personnel informed to assist in and expedite patient care. * Other support tasks include telephone answering, non-blood specimen collections, special procedures, customer support, and any clerical duties required. * May perform twelve-lead EKG's (400288 only) Duties listed above may provide support for a 24-hour/7-day a week operation to aid the physician in the diagnosis and treatment of patients. The incumbent is expected to be technically proficient at all times in a variety of stressful and challenging situations such as a trauma or a code blue situation (depending on location). Technical proficiency includes, but not limited to venipuncture, capillary collections, arterial collections, pediatric patients and critical care patients. The following may be expected depending on incumbents home cost center or location working: Perform all registration, scheduling, order entry and reception functions and may float to various lab sites within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. This position may require driving company vehicles in order to render laboratory services to Renown Health patients. Scheduling of hours may be changed, as company deems necessary. Cover "on-call" hours as requested. Nature and Scope Renown Health Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages. This position is challenged to diagnose and treat human responses to health problems. The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult, and geriatric patients and families. The major challenge in this position is to perform and ensure quality and timely specimen collection, specimen transport, specimen preparation, computer entry, reception, telephone answering, report handling, and many other miscellaneous clerical duties. Customer service expectations are surpassed through appropriate use of interpersonal skills, organization of workload, observation of all policies, control procedures, proper patient identification, and proper attention to personal appearance. Patient issues (concerns, problems, requests) must be clearly reported to nursing and/or medical staff through direct communication. Must be able to communicate with a diverse patient population and their family when performing bedside procedures. Must be able to approach and interact with customers in an age appropriate manner at all times. Positive customer service behaviors are expected at all times. Responsible for training students, mentoring new personnel, and honing the skills of laboratory assistants at Levels I and II. Training will be conducted via departmental orientation and training protocols. Must be knowledgeable of and observe all safety requirements in a laboratory and hospital. A comprehensive knowledge must be maintained in all procedures for which performance is required. Competency in work related skills must be demonstrated annually. Incumbents working in a Healthy Tracks facility will gather and obtain additional information and accurately document the data for Healthy Tracks reporting. If a patient presents with a Healthy Tracks requisition incumbent will be trained and responsible for gathering the following data in addition to drawing the patient: * Patients vitals * Limited patient history * Weight * Waist circumference * Height The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their fa

Keywords: Renown Health, Reno , Clinical Lab Assistant, Other , Reno, Nevada

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