DEALER/ DEALING SCHOOL/ RENO, NV

Company: Caesars Entertainment
Location: Reno
Posted on: February 13, 2020

Job Description:

DEALER/ DEALING SCHOOL/ RENO, NV 19000DCO JOB SUMMARY: Provides prompt, courteous and accurate dealing at assigned game while utilizing the Spotlight on Service skills and building great relationships by delighting the guests. KEY JOB FUNCTIONS: Maintains a continuous inspection of deck(s) and/or tools needed to deal game, ensuring the security of assigned game at all times. Exchanges guest currency for gaming tokens and deposits cash in drop box. Ensures the safety of all tokens and cash entrusted. Assists guests in playing and ensures adherence to established rules, policies and procedures. EDUCATION and/or EXPERIENCE: High school degree or equivalent with demonstrated success in a customer contact position. QUALIFICATIONS: Literate and fluent in English. Must be able to work various shifts and hours to include holidays and weekends Team player with excellent verbal communication skills and strong interpersonal skills for interacting with guests and team members. Capable of maintaining composure during difficult guest interactions and checking for satisfaction to ensure guest happiness Mathematical skills, including ability to add, subtract, multiply and divide. Ability to receive direction and coaching and to accept it positively. Ability to work effectively in a constantly changing environment, including distractions, schedule changes, and business demands. Must be able to quality, obtain, and maintain a gaming license through the State of Nevada Gaming Control Board. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to listen and respond to visual and aural cues. Mobility and dexterity to encompass table top at assigned game to ensure security of said game. Mobility and dexterity for range of motion, left to right and right to left, bend, flexibility in fingers and hands to distribute cards, pick up cards, dice, tiles, tokens, and cash. Must be able to stand for long periods of time. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). NV-Reno-Harrah's Reno Regular

Keywords: Caesars Entertainment, Reno , DEALER/ DEALING SCHOOL/ RENO, NV, Other , Reno, Nevada