PBX Operator, Swing Shift
Company: Atlantis and Monarch Casinos
Posted on: May 25, 2023
Job Locations US-NV-RENO
Employment Type Full-Time
Subdivision Hospitality, Hotel
PBX is the nerve center of the property that all inside and outside
calls go through.
We have a very high standard of customer service while following
all the company policies and procedures.
Full Time Swing Shift
- Answering and transferring multiple calls for two
- Running Front Desk and PBX reports.
- Data entry and filing.
- Communicate with other departments clearly and
- Assist guest with current info/events at the Atlantis and
- Take guest request and issues and distribute them to the
- Give guest wake-up calls. While performing the duties of this
job, the employee is occasionally required to stand; walk; sit; use
hands to finger, handle or feel objects, tools or controls; reach
with hands and arms; talk, and hear. Specific vision abilities
required by the job include close vision, distance vision, color
vision, peripheral vision, depth perception and the ability to
- Must be polite and professional over the phone at all
- Must be reliable in regards to attendance and work performance
and team work.
- Strong attention to detail and able to retain information.
- Ability to multi-task and work in a fast-paced
- Experience in HMS, Outlook and HotSOS/Amadeus and is a plus but
- Ability to maintain a high work performance.
- Ability to give great guest service.
- Ability to be proficient when answering/transferring guest and
team member calls.
- Ability to follow all company policies and procedures. Atlantis
Casino Resort Spa fosters a team working environment and an
environment that is focused on Team Member recognition and
appreciation. Some of the ways in which we accomplish this is by
offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement We can recommend jobs specifically for
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Keywords: Atlantis and Monarch Casinos, Reno , PBX Operator, Swing Shift, IT / Software / Systems , Reno, Nevada
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