RenoRecruiter Since 2001
the smart solution for Reno jobs

PBX Operator, Swing Shift

Company: Atlantis and Monarch Casinos
Location: Reno
Posted on: May 25, 2023

Job Description:

Job Locations US-NV-RENO

ID 2023-18067

Employment Type Full-Time

Subdivision Hospitality, Hotel


PBX is the nerve center of the property that all inside and outside calls go through.

We have a very high standard of customer service while following all the company policies and procedures.

Full Time Swing Shift


  • Answering and transferring multiple calls for two properties.
  • Running Front Desk and PBX reports.
  • Data entry and filing.
  • Communicate with other departments clearly and professionally.
  • Assist guest with current info/events at the Atlantis and Monarch Casino.
  • Take guest request and issues and distribute them to the correct departments.
  • Give guest wake-up calls. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.


    • Must be polite and professional over the phone at all times.
    • Must be reliable in regards to attendance and work performance and team work.
    • Strong attention to detail and able to retain information.
    • Ability to multi-task and work in a fast-paced environment.
    • Experience in HMS, Outlook and HotSOS/Amadeus and is a plus but not required.
    • Ability to maintain a high work performance.
    • Ability to give great guest service.
    • Ability to be proficient when answering/transferring guest and team member calls.
    • Ability to follow all company policies and procedures. Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

      • Comprehensive benefits (medical, dental, vision, supplemental coverage)
      • 401K retirement savings plan + discretionary match
        • Education Tuition Reimbursement Program
        • Scholarship Opportunity
        • Paid Vacation
        • Holiday Pay
        • Recreation /Fitness Discounts
        • Weekly Resort Prizes
        • Career Development and Training Workshops
        • FREE daily meal
        • Internal Advancement We can recommend jobs specifically for you! Click here to get started.

Keywords: Atlantis and Monarch Casinos, Reno , PBX Operator, Swing Shift, IT / Software / Systems , Reno, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds