Sands - Information Technology (IT) Manager

Company: JESR LLC
Location: Reno
Posted on: January 25, 2023

Job Description:

A Legacy of ExcellenceEntertaining Your WorldJacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.Jacobs Entertainment is currently in search of an "IT Manager" for Sands Regency. The Sands is a full-service hotel-casino with over 300 rooms and wide variety of Slots, Table Games, and Bingo. The property offers a fully renovated Buffet and boasts the largest outdoor pool in downtown Reno.Our employees are supported with a comprehensive benefits program that include the following:$500 Referral BonusTuition ReimbursementWellness Programs-Get paid to go to the doctor7 paid Holidays80 hours of Vacation after 1 year of employment48 Hours of Paid Sick Leave available immediately and renews annuallyWe offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 daysEmployee Assistance Program FREE of chargeCompany paid Life Insurance and AD&DMatching 401K program after 90 daysEmployee Meal DiscountsOngoing learning and development programsWork towards your future advancement within the company-most of our supervisors and managers are promoted from withinA wide variety of other programsEssential Job Responsibilities and Duties:Assists in the planning and implementation of additions, deletions, and major modifications to the Gold Dust West informational infrastructureHelp Desk Administration - Monitors and completes all help desk tickets for the propertyResponds to escalated help desk issuesInteracts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely mannerTelephony - Assists in all telephone changesOversees troubleshooting, systems backups, archiving and disaster recovery, and provides expert support when necessaryBuilds and maintains vendor relationships and manages the purchase of hardware and software productsEnsures that company assets are maintained responsiblySeeks and participates in development opportunities above and beyond training required by the Gold Dust West casinosSkills, Education and Other RequirementsDemonstrated technical skills in IT operations and systems managementAbility to multitask in a demanding environmentExpertise in providing support of various distributed systems' hardware and software in a predominately Dell, Microsoft, and Cisco environmentBachelor's Degree or higher or Equivalent Work ExperienceMust have two or more years of practical IT Management ExperienceRequires State of Nevada Gaming licenseIdentification that establishes identityIdentification that establishes the right to work in the United States

Keywords: JESR LLC, Reno , Sands - Information Technology (IT) Manager, IT / Software / Systems , Reno, Nevada