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BARISTA SWING SHIFT/ RENO NV

Company: Caesars Entertainment
Location: Reno
Posted on: July 13, 2019

Job Description:

BARISTA SWING SHIFT/ RENO NV *******H JOB SUMMARY: Creates the Starbucks Experience by providing customers with prompt service, quality specialty coffee drinks and products, and maintaining a clean and comfortable store environment. KEY JOB FUNCTIONS: Greets guests in a friendly, upbeat, and positive manner using the guest's name when possible. Personalizes every interaction with guest including the good-byes by inviting guests back and cross-selling other outlets. Anticipates guest needs by constantly evaluating environment and guests for cues. Maintains a clean and organized workspace so that co-workers can locate resources and products as needed. Familiarizes self with all items on the menu and explains beverages when necessary. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Becomes knowledgeable of monthly specials and all Starbucks products to be able to communicate to guests. Accepts responsibility for cash register bankroll, all cash received, charge card and complimentary receipts. Receives, records, and makes change for all beverage guest checks processed. Maintains the appropriate supplies needed for the proper performance of duties. Responds to telephone calls and uses computerized cash register. Completes all necessary paper work and floor plans at the beginning of each shift. Provides information for guests who may have questions concerning Harrah's. Capable of training in different outlets for future advancement in Food and Beverage EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous demonstrated success working in a coffee establishment or a guest contact position QUALIFICATIONS: Team player with excellent communication skills, customer service skills, and a strong commitment to success Literate and fluent in English Ability to multi-task in a high volume environment and pick up new tasks quickly Knowledgeable of both Harrah's and Starbucks standards and expectations Able to successfully pass and complete the Barista Certification Ability to accurately handle money and use computerized cash register and computer or special equipment operated Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to stand and walk and move about a work area Ability to handle objects by seizing, holding, grasping, turning, or otherwise performing precision work with hand(s) Ability to distinguish with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors Ability to bend, twist, kneel Ability to carry and move objects usually by holding it in hands, arms, or shoulders up to 40 pounds NV-Reno-Harrah's Reno Regular

Keywords: Caesars Entertainment, Reno , BARISTA SWING SHIFT/ RENO NV, Hospitality & Tourism , Reno, Nevada

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