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Customer Service Reps - New Wages + Bonus Plan!

Company: Teleperformance
Location: Reno
Posted on: April 17, 2019

Job Description:

Join our fun family-like atmosphere at our beautiful location with great new wages up to, awesome bonus incentives and opportunity for career advancement. Apply today!Up to $14/hr ($12.50/hr plus performance bonus incentive)About the CompanyTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.Duties/Responsibilities* Ability to listen effectively* Responsible for all member inquiries* Ability to empathize with the member* Ability to analyze member issues* Knowledge of banking regulations and guidelines associated with banking products* Responds to servicing inquiries* Provide excellent customer service* Critical thinking, proactive attitude, strong communication skills displaying empathy and caring* Must be extremely detail-oriented* Be extremely articulate and professional* Experienced with standard business applications including MS Office* Participates in additional training courses when needed* Performs other related duties and assignments as requiredQualifications: *Type 25 wpm* 6 months of Customer Service Required* Ability to use desktop computer system and hardware. e.g. mouse, keyboard, dual monitors.* Ability to use Windows operating systems and navigate between various windows.* Logical problem solving skills* Proven oral/written communication skills* Availability to work various shifts* Demonstrate a high sense of urgency* Must have a keen sense of attention to detail, taking the initiative.* Must be able to pass a Federal Background Check and Drug testingTo apply, please email your resume to RenoRecruiting@teleperformance.com orText TPUSA to 97211 to get started today!Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Reno , Customer Service Reps - New Wages + Bonus Plan!, Hospitality & Tourism , Reno, Nevada

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