Sales Lead - The Summit Reno
Company: The J.Jill Group
Location: Reno
Posted on: September 25, 2024
Job Description:
Our Brand:J.Jill is a national lifestyle brand that provides
apparel, footwear and accessories designed to help its customers
move through a full life with ease. The brand represents an easy,
thoughtful, and inspired style that celebrates the totality of all
women and designs its products with its core brand ethos in mind:
keep it simple and make it matter. J.Jill offers a high touch
customer experience through over 200 stores nationwide and a robust
ecommerce platform. J.Jill is headquartered outside
Boston.Overview:The Sales Lead supports the management team in
achieving store sales and profitability goals by creating a
positive and energetic store environment. The primary focus is to
ensure a superior customer experience by acting as the sales floor
leader and allowing management to focus on overall store
leadership. Assists the management team in ensuring excellent
visual merchandising and operational standards. In the absence of
the Store Manager or Assistant Store Manager, the Sales Lead acts
in the capacity of the manager on duty.Responsibilities:Sales
Generation and PerformanceResponsible for achieving individual and
store sales and productivity performance goals:
- When acting in capacity as manager on duty, communicates store
and individual goals to all associates and uses metric results to
motivate and coach to behaviors.
- Identifies and celebrates individual and team successes.
- Builds customer loyalty by creating genuine connections with
customers, achieving J Jill Credit Card and Email capture goals,
and assisting with company sponsored outreach events.
- Works with customers to resolve merchandise and customer
service issues timely and effectively, ensuring positive customer
experience and continued customer loyalty.Coaches Store
TeamPromotes a positive and energetic store atmosphere of teamwork
as well as individual associate contribution:
- Acts as a Sales Floor Leader and a role model to ensure all
customers are delighted and segment selling goals are
achieved.
- Encourages store associates to try on new styles to enhance
product knowledge, assist customers in building great outfits and
project the J. Jill brand image.
- Ensures customers are encouraged to try on items and associates
are genuinely advising to help her build her wardrobe in the
fitting room.
- Assists in training new associates, with particular focus on
product and customer experience.Visual Merchandising
- Assists with planning and executing floorset and ongoing
re-merchandising of store.
- Ensures excellent visual standards are consistently
maintained.
- Replenishes the sales floor consistently to ensure all sizes
and minimum standards are represented on the sales
floor.Operational Excellence
- When acting in capacity of manager on duty, adjusts weekly
store schedules if needed to meet customer needs.
- Utilizes company tools to ensure optimal daily floor coverage
and zoning, as well as management of tasks.
- Participates in all operational areas and functions including:
knowledge and implementation of all company policies and
procedures, marketing, product replenishment, markdowns and
promotions, store cleanliness and backroom organization.
- Assists with protecting company assets and reduce merchandise
shrink by overseeing internal, external and administrative
inventory processes according to company procedures.
- Ensures compliance to company policies and procedures, and
federal, state, and local employment laws to ensure a safe
environment and protect company assets.
- Performs all duties in the best interest of the company and
brand.Qualifications:
- Leadership qualities, training and team building skills.
- Excellent customer service skills with statistical track record
in all areas of sales.
- Strong style, merchandising and wardrobing skills.
- Ability to clearly communicate goals and objectives to
team.
- Entrepreneurial and creative.
- Treats everyone on the team with dignity and respect, and
motivates through inspiring and encouraging leadership.
- 2+ years Women's Specialty Retail experience required, 1+ years
in a store supervisory position preferred.
- Point of Sale and general Microsoft Office software
experience.
- Experience in relevant Human Resource processes.
- Must have the availability to work during the majority of peak
business periods, including Saturday and Sunday.About Us:At J.Jill,
we believe our associates should be seen, valued, and celebrated.
We support the advancement of our associates by harnessing their
unique contributions to grow and improve, and our success is guided
by a culture that values keeping it simple and making it matter.
J.Jill is an equal opportunity employer and is committed to
providing an inclusive and professional workplace free from
discrimination and harassment. All employment decisions at J.Jill
are based solely upon business needs, job requirements and
individual qualifications without regard to race, color, religion,
sex, pregnancy and pregnancy related conditions, gender identity,
gender expression, national origin, sexual orientation, sexual and
reproductive health decisions, age, marital status, disability,
genetic information, military or veteran status or any other
legally protected status. J.Jill provides reasonable accommodation
to qualified individuals, in accordance with applicable laws. If
you need to inquire about an accommodation to assist with
completing the application process, please email .
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Keywords: The J.Jill Group, Reno , Sales Lead - The Summit Reno, Hospitality & Tourism , Reno, Nevada
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