Bellperson & Valet

Company: Hilton Grand Vacations
Location: South Lake Tahoe
Posted on: March 17, 2023

Job Description:

Job DescriptionHGV now offers Day One Team Member Benefits!

Now Offering Daily Pay!*



What will I be doing?





Bellperson & Valet Attendants are the first to greet and escort owners/guests and get the pleasure of ensuring guest happiness! You will be driving company success through performing the following activities to the highest standards:

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  Greet & assist every guest building a memorable arrival and departure experience.
  
  
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  Know and use members names, preferences, and routines. Develop a personal connection with each member.
  
  
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  Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers and other requested items.
  
  
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  Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
  
  
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  Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). Assisting guests with directions. arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors. Record advance transportation request as needed; communicate parking procedures.
  
  
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  Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate.
  
  
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  Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction; Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
  
  
  
  
  *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
  
  Qualifications
  Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: -
  
  
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    Current and valid State Driver's License
    
    
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    6 months +of Customer Service experience
    
    
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    Self-starting personality with an even disposition
    
    
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    Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
    
    
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    Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.
    
    
    
    
    
    
    
    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    
    
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      6+ years prior Bellperson & Valet experience
      
      
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      Resort and Hotel hospitality industry experience
      
      
      
      
      
      
      The hourly rate for this role is between $15.50 -$21.15 based on experience
      
      
      
      
      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
      
      
      
      We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
      
      

Keywords: Hilton Grand Vacations, Reno , Bellperson & Valet, Hospitality & Tourism , South Lake Tahoe, Nevada