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Shift Leader

Company: Steak n Shake
Location: Reno
Posted on: January 26, 2023

Job Description:

Up to $500 sign on bonus (restrictions apply)

Would you like to build a career with a classic American brand? Join our team at Steak 'n Shake, a favorite brand in the Midwest, established in 1934, that is currently expanding in the west. We are a franchise. As we continue to grow we are looking for managers that possess an entrepreneurial spirit, are experienced and service-oriented and are passionate about Customer Service and cleanliness.


  • Full time position
  • Reports to Restaurant Manager
  • Leads shift team
  • Responsible for shift operational excellence
  • Maintains correct delivery of Steak 'n Shake procedures and policiesRESTAURANT SHIFT LEADER REQUIREMENTS
    • High School diploma or equivalent preferred
    • Minimum one-year restaurant experience
    • Able to work weekends and different shifts
    • Passionate about customer service and restaurant cleanliness
    • Ability to learn, become proficient and certified in all positions of the front and back of the house
    • Ability to read, write, perform mathematical calculations and analyze data
    • Ability to lift 20-30lbs occasionally
    • Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service
    • Motivate all Associates to deliver great hospitality toward all guests and other associatesRESTAURANT SHIFT LEADER JOB SUMMARY:
      • Assigns daily and detailed side work to each associate and checks completion before allowing associates to leave.
      • Prepares food and delivers service as defined by Steak 'n Shake procedures.
      • Coaches associates on proper food preparation and service delivery as defined by Steak 'n Shake procedures.
      • Protects Great Basin SNS assets by ensuring safety procedures:
      • Back door is locked
      • Safe is locked
      • Exterior lighting is working
      • Cash procedures are followed
      • Communicates to management team shift associate performance, training needs and associate replacements as needed.
      • Assigns detail cleaning tasks and follows up to ensure completion.RESTAURANT SHIFT LEADER COMPENSATION:
        • Hourly wage DOE
        • One (1) weeks' vacation

Keywords: Steak n Shake, Reno , Shift Leader, Hospitality & Tourism , Reno, Nevada

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