Cash Office Responsible
Company: H&M
Location: Reno
Posted on: June 24, 2022
Job Description:
Job DescriptionOverall Job Summary: Working at the heart of a
fast-paced fashion business, a Cash Office Responsible (COR) is
responsible for the cash office, sales floor, administration, and
organization. This role will train, inform, and support the store
team to ensure they are knowledgeable and competent in store stock,
cash, banking, and administration procedures. Meeting the
expectations of customers and colleagues at all times, as well as
following H&M procedures and standards, are a given for the
COR. The COR will work in accordance with legal requirements and
H&M standards, policies, and procedures to meet the
expectations of customers and colleagues.This position is within
our Sales Function, and reports to our Store Manager.Core
Responsibilities includes but is not limited to: AdministrationThe
COR will ensure the store adheres to the company accounting,
payroll and cash handling policies and procedures to comply with
legislation and prevent losses.
- Complete all cash handling, accounting, and personnel
requirements in a secure, accurate, and timely manner
- Pro-actively prevent administration mistakes and cash losses
and follow up daily on the status
- Complete the required reports and data entry
- Communicate with the relevant people in the business (e.g.
Accounting, Payroll department, IT, Controlling, Security, and
Area/Regional Teams)
- Report any mistakes, losses, or improper practices and follow
up in the correct manner
- Responsible for weekly and monthly orders such, office
supplies, PPE, Etc.
- Works with timekeeping and scheduling system as part of
opening/closing routines and STAR maintenance
- Ensure that all technical equipment (tills, scanners, back
office equipment) are in working order and any faults are reported
and followed upSellingThe COR will support the sales in store by
encouraging and supporting efficiency through best practice.
Keeping up to date with products and sales activities.
- Perform all store routines, including the opening and closing
of the store, following all Company practices and procedures
included but not limited to morning meetings, helicoptering the
sales floor, maintaining cash point lines, garment care and fitting
room go backs throughout the day to deliver the Best Customer
Experience
- Prepare the cash points daily with correct floats, stationary
and perform the require cash lifts. Ensuring end of day routines
are supported
- Help all staff to be knowledgeable in the cash point procedures
and best practices to provide the best customer service and prevent
administration or cash losses
- Prevent stock loss by verifying reduction and garment transfer
routines to ensure correct bookings
- Along with the management team keep a tidy and organized back
of house, following safety and security requirements
- Ensure the correct key handling procedures are adhered to by
all staff and management
- Along with Management ensures that the truck is processed and
follows up on execution according to guidelines Training and
InformationThe COR will work together with the management team to
keep the store up to date and well informed of all administrative
policies and routines.
- Train and educate the staff and management teams on
administration procedures
- Communicate all accounting and cash handling routines and
policies within the store
- To adapt to any new policy or procedure changes and communicate
to colleagues
- Ensure health & safety, legal, and security issues are being
handled to H&M standards and local laws always securing the
employee and customer safety
- Assist the management team with the training and developing of
our colleagues on the operational side of the business by following
up on clear goals and providing timely feedback
- Ensure all colleagues trainings are current and GROW colleague
information is up to dateAdditional Accountabilities:
- Assist Store Manager with sales and profit responsibility for
your store
- Accurate recording of sales figures and hoursWhat You'll Need
to Succeed:
- High School graduate or equivalent
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch,
engage in repetitive motions, push, pull and carry items
(mannequins, clothing, totes, torsos, etc.) for a short
distance
- Ability to climb a ladder and use a step stool
- Exceptional customer service and interpersonal skills
- Proven organizational and analytical skills, able to take
initiative to complete tasks and solve problems
- Able to multi-task in a fast-paced environment
- Must be able to work in a flexible work schedule including
nights and weekends
- Basic computer skills such as browser navigation, software
interaction and data entry are needed
- Minimal travel required (i.e. Workshops)Job Status: Hourly,
Non-ExemptEEOC Code: SLSAdditional InformationAll your information
will be kept confidential according to EEO guidelines.
Keywords: H&M, Reno , Cash Office Responsible, Hospitality & Tourism , Reno, Nevada
Didn't find what you're looking for? Search again!
Loading more jobs...