RenoRecruiter Since 2001
the smart solution for Reno jobs

Concierge

Company: Marriott Vacations Worldwide
Location: South Lake Tahoe
Posted on: January 15, 2022

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. $1,000 SIGN ON BONUSThis bonus is for new hires.-- - Internal candidates, rehires, college programs, supervisors, and managers are excluded.Payments are in $500 increments at 30 and 90 days, paid on the following paycheck. JOB SUMMARY-- -Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.-- --- --- -CORE WORK ACTIVITIES-- -Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.-- --- -Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.-- --- -Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.-- --- -Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.-- --- -Comply with quality assurance expectations and standards.-- --- -Stand, sit, or walk for an extended period of time or for an entire work shift.-- --- -Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds.-- -Attention to customer service with a professional and pleasant personality.-- -Available to work a flexible schedule including evenings, weekends, and holidays.-- --- --- -Perform other reasonable job duties as requested by Supervisors.-- - Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Marriott Vacations Worldwide, Reno , Concierge, Hospitality & Tourism , South Lake Tahoe, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Reno RSS job feeds