Medical Social Worker
Company: Renown Health
Posted on: August 24, 2019
Under the supervision of the department leadership this position is
responsible for providing health plan members and families with
emotional support, advocacy as appropriate, financial information,
discharge planning, and social work services. This position also
serves as a liaison between the medical staff and the member/family
and provides interventions designed to minimize patient stress and
maximize coping skills to expedite recovery.
Nature and Scope
This position provides psychosocial services to members, families,
and consultation to staff to assist in dealing with illnesses or
injuries along the continuum of care. This position also provides
educational information and referral services to community
resources that may assist patients/families during and after
hospitalization. This position provides clinical and complex
discharge planning for patients requiring post-acute services.
Provides utilization management and discharge planning services for
members with chemical dependency and behavioral health
The incumbent must provide optimal member care through assessment,
planning, implementation, and evaluation of neonatal, child,
adolescent, adult, and geriatric members and families.
The major challenge to this position is the ability to prioritize
and assess critical situations while maintaining quality services
under stressful conditions.
This position has the authority to review and evaluate each case;
establish work priorities; and differentiate between services the
health plan can provide and those services, which can be provided
more appropriately by the community.
The position is primarily office based. Contact with members is
primarily by phone, but can be in person as needed if member is
hospitalized or schedules an office appointment.
This position will assist members in completion of Medicaid
applications, advanced directives, and coordination of community
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of social work skills, theories, and
- Ability to make psychosocial assessment and implement treatment
- Ability to participate in the development of a discharge plan
or care plan related to members condition, and coordinate in
collaboration with the case management team. Requires knowledge and
understanding of medical terms.
- Ability to function in crisis situations, apply independent and
mature judgment, and establish priorities.
- Ability to work as a member of an interdisciplinary team, and
to facilitate close working relationships and cooperation within
the Health System and community.
- Ability to interact effectively with persons of differing
ethnic and socio-economic backgrounds.
- Demonstrate the knowledge and skills necessary to provide care,
based upon the physical, motor, sensory, psychosocial, and safety
needs and development, to the age of the patient served- infant to
- Skills to assist members and families in coping with crisis
- Skills to assist insureds and their families in coping with
crisis situations due to health events.
- Knowledge of community resources available to meet the
psychosocial needs of patients.
This position does not provide patient care. This position makes no
clinical adverse determinations.
The foregoing description is not intended and should not be
construed to be an exhaustive list of all responsibilities, skills
and efforts or work conditions associated with the job. It is
intended to be an accurate reflection of the general nature and
level of the job.
Requirements - Required and/or Preferred
Must have working-level knowledge of the English language,
including reading, writing and speaking English. Masters degree in
Social Work required.
Requires minimum two years experience in the social service field.
Applicants with experience in the Health Insurance and/or
Healthcare settings will be given preference.
Current and unrestricted State of Nevada Social Worker license
(LSW, LISW, LCSW, LASW).
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers
skills necessary to complete online learning requirements for
job-specific competencies, access online forms and policies,
complete online benefits enrollment, etc.
Keywords: Renown Health, Reno , Medical Social Worker, Healthcare , Reno, Nevada
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